Product Manager

Global Sports Jobs Limited; Nashville (TN); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Company-paid medical benefits

Telemedicine

Paid Vacation/Holidays

Paid Sick Time

Parental Leave

Educational Assistance

Job summary

Creative Artists Agency (CAA) is seeking a Product Manager for its IT product management team in Nashville. You will drive product vision and roadmaps, collaborate with engineers, designers, and business stakeholders, and contribute to continuous delivery with data-driven decisions.

You will participate in SAFe ceremonies, own features, and ensure user-centric experiences while protecting sensitive information and maintaining compliance. Office presence required with travel as needed.

Qualifications

• 4+ years of product management across the full digital lifecycle.
• 2+ years using Scaled Agile/SAFe in Scrum teams.
• Strong experience with Jira, Confluence, and Github.
• Proficient with browser dev tools to test features and troubleshoot bugs.
• Curious, adaptable, collaborative with diverse stakeholders.
• Experience handling sensitive information and protecting systems.

Responsibilities

• Develop deep understanding of product domains and workflows.
• Manage products from vision to launch and support, delivering features iteratively.
• Create roadmaps and coordinate with business leaders and engineering teams.
• Collaborate with other product managers for alignment across products.
• Engage in SAFe ART ceremonies and act as Feature Owner / Product Owner.
• Lead user research to validate hypotheses and inform product decisions.
• Work with UX/UI to design intuitive product experiences.
• Ensure compliance, data privacy, and HR requirements are respected during development.

Skills

Product lifecycle

SAFe/Agile

Data-driven decision making

Cross-functional collaboration

Problem solving

Security awareness

Tools

Jira

Confluence

Github

Job description

About the Role

CAA is seeking a Product Manager to join its Product Management team and contribute to CAA's IT organisation. The team focuses on implementing technology products that drive the productivity and effectiveness of diverse customers, including clients, agents, executives, assistants, and business partners, and is obsessed with delivering intuitive products that embody CAA's culture. The role involves growing expertise across the full product lifecycle, from contributing to product vision and roadmap planning to supporting ongoing product delivery and customer feedback loops. The Product Manager will work in a collaborative environment with senior product managers, domain leads, and cross-functional teams.

Key Responsibilities

• Develop a deep understanding of the products led, including the business domains and workflows they support.
• Manage products from vision to launch and ongoing support, delivering features iteratively to achieve expected business outcomes.
• Create product roadmaps and work closely with business leaders and engineering teams to deliver new products and feature enhancements, orchestrating engineers throughout the development cycle to deliver high-quality products.
• Collaborate and coordinate with other product managers to ensure alignment across products and product lines.
• Participate actively in the cross-functional SAFe Agile Release Train (ART), taking on Feature Owner and agile team Product Owner roles, and collaborate closely with senior product managers and domain leads, contributing to planning intervals and supporting alignment across product teams.
• Actively engage in relevant ART ceremonies, including PO Sync and PI Planning.
• Work with the UX/UI Design team to design simple and intuitive product experiences.
• Work closely with corporate stakeholders to ensure compliance, data privacy, financial, and HR requirements are represented during product development.
• Develop deep understanding and empathy for customer needs, using user research and creative feedback mechanisms to validate product hypotheses and optimal product solutions, including working with the Service Delivery team to elicit input on new product features.
• Be data-driven and use data to decide the best opportunities that deliver the most business impact.
• Support knowledge sharing and peer collaboration within the product team, and contribute to broader business and IT initiatives that support CAA's continued growth.

Required Experience & Qualifications

• 4+ years of experience in product management managing products at all stages of the digital product life cycle (early-stage products, mature digital products, and late-stage products) and accountable for the voice of the product(s) owned and the customers supported.
• 2+ years' experience working with products using Scaled Agile practices (e.g. SAFe) and operating in Scrum-based Agile teams.
• Strong experience in Jira, Confluence, and Github.
• Proficient with Chrome developer tools or similar in other browsers to test product features and troubleshoot bugs.
• Curious, creative, and driven, with adaptability, problem-solving ability, and the ability to collaborate effectively across diverse stakeholder groups; eager to learn about new business domains and workflows and expand areas of expertise.
• Experience handling sensitive company information and protecting systems and data through security awareness.

Preferred Skills

• Experience in the music industry is preferred.

Workplace

• Based in Nashville, with a minimum of 3 days a week in the office.
• Occasional travel, including company meetings and events, is expected.

Salary

• Eligible for a discretionary bonus.
• Wages may vary based upon factors including relevant experience, time in role, business sector, and geographic location, among other criteria.

Benefits & Perks

• Competitive compensation and benefits package for all regular full-time employees.
• Company-paid benefits (80%-100% of cost): Medical
• Basic Life and AD&D Insurance
• Telemedicine
• Employee assistance and mental health counseling in person, virtually or through text
• Paid Vacation / Holidays
• Paid Sick Time
• Paid Parental Leave and Other Paid Leaves of Absence
• NICU leave
• Bereavement resources
• Adoption Benefits
• Educational Assistance

About the Company

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy; the trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations.