Lead Product Manager

Global Sports Jobs Limited; Los Angeles (CA); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Discretionary bonus

Medical insurance (80–100%)

Mental health resources

Paid time off

401K plan

Commuter benefits

Job summary

Creative Artists Agency (CAA) is seeking a Lead Product Manager to join its IT Product Management team and lead products through the full lifecycle from vision to ongoing support.

You will collaborate with engineering, design and business leaders to deliver intuitive, high-impact products, prioritise roadmaps, and foster scalable processes within a SAFe framework. This role is based in Los Angeles with regular in-office presence.

Qualifications

• 8+ years in product management across digital product lifecycle.
• 4+ years using SAFe and Scrum-based Agile teams.
• Experience with Jira, Confluence and GitHub.
• Familiar with Chrome developer tools for testing and debugging.
• Curious, adaptable and security-conscious with data privacy in mind.

Responsibilities

• Lead products from vision to launch and ongoing support.
• Collaborate with cross-functional teams to deliver features.
• Represent Product Owner in SAFe ART ceremonies and PI Planning.
• Mentor junior product managers and manage a team over time.
• Ensure compliance, data privacy, and HR requirements are represented.
• Gather customer feedback and validate hypotheses using data.

Skills

SAFe experience

Jira/Confluence/GitHub

Chrome Developer Tools

Curiosity & learning

Security awareness

Tools

Jira

Confluence

GitHub

Chrome DevTools

Job description

About the Role

CAA is seeking a Lead Product Manager to join its Product Management team and act as a leader in CAA’s IT organisation. The Product Management team focuses on implementing technology products that drive the productivity and effectiveness of CAA’s customers, including clients, agents, executives, assistants, and business partners. The role leads products through the full lifecycle, from defining the initial vision and product roadmap to implementing sustainable processes for ongoing product support and customer feedback. The product manager works within a cross-functional SAFe Agile Release Train and collaborates with business leaders, engineering, design, and other product managers to deliver intuitive products that embody CAA’s culture.

Key Responsibilities

• Develop a deep understanding of the products being led, including the business domains and workflows they support.
• Manage products from vision to launch and ongoing support, delivering features iteratively to provide expected business outcomes.
• Collaborate and coordinate with other product managers to ensure alignment across products and product lines.
• Act as a leader in the cross-functional SAFe Agile Release Train (ART), taking on the roles of Feature Owner and Product Owner and actively engaging in relevant ART ceremonies, including PO Sync and PI Planning.
• Oversee the work of product managers or report to another product manager with more domain experience, depending on business needs and priorities in any planning interval, and over time manage a team as a supervisor.
• Take a leading role in broader business and IT initiatives to support the continued growth of CAA.
• Work with the UX/UI design team to design simple and intuitive product experiences.
• Create product roadmaps and work closely with business leaders, engineering, and design teams to deliver new products and feature enhancements, orchestrating the work of engineers throughout the development cycle to deliver the highest quality products.
• Work closely with corporate stakeholders to ensure that compliance, data privacy, financial, and HR requirements are represented during product development.
• Use user research, creative feedback mechanisms, and data to understand customer needs, validate product hypotheses and optimal product solutions, and decide the best opportunities that deliver the most business impact
• Including working with the Service Delivery team to elicit input on new product features.

Required Experience & Qualifications

• 8+ years of experience in product management managing products at all stages of the digital product life cycle (early-stage products, mature digital products, and late-stage products) and accountable for the voice of the customers supported and the product(s) owned.
• 4+ years of experience managing products using Scaled Agile practices (e.g. SAFe) and operating in Scrum-based Agile teams.
• Strong experience in Jira, Confluence, and GitHub.
• Proficiency with Chrome developer tools or similar tools in other browsers to test product features and troubleshoot issues.
• Curiosity and eagerness to learn, especially about new business domains and workflows, and eagerness to expand areas of expertise.
• Experience handling sensitive company information and protecting systems and data through security awareness.
• Curious, creative, and experienced product manager who is highly adaptable, enjoys solving problems, and can drive clarity across diverse stakeholder groups.
• Able to lead products through the full lifecycle from defining the initial vision and product roadmap to implementing sustainable processes for ongoing product support and customer feedback.

Preferred Skills

• Experience in the Sports, Media and Entertainment industry.

Workplace

• Based in the Los Angeles office with a minimum of three days a week in the office.
• Occasional travel, including company meetings and events, is expected.

Salary

• Eligible for a discretionary bonus.
• Salary may vary based upon factors including, but not limited to, relevant experience, time in the role, business sector, and geographic location, among other criteria.

Benefits & Perks

• Competitive compensation and benefits package for all regular full-time employees.
• Company pays 80%-100% of the cost for medical, basic life and AD&D insurance, telemedicine, employee assistance and mental health counselling in person, virtually or through text, paid vacation/holidays, paid sick time, paid parental leave and other paid leaves of absence, NICU leave, bereavement resources, adoption benefits, educational assistance, mental health resources
• And employee assistance plan.
• Voluntary benefits include dental and vision insurance, 401K plan, flexible spending accounts (health care and dependent care), health savings account, and voluntary life and AD&D insurance.
• Employee perk: commuter benefits.
• Other statutory mandated benefits.

About the Company

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, brand management and consumer product licensing, and philanthropy, and is the trailblazer of the agency business, having been the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, form a brand marketing services division, and launch a family office advisory practice, among other innovations.