Product Manager, Edelman Global AI

djeholdings; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Edelman is seeking a Product Manager to own a core part of our AI-enabled earned-first workflows. You will collaborate with client teams, strategists, creatives, and engineers to turn insights into scalable product experiences that power earned media strategies.

You will translate complex agency workflows into intuitive user journeys, define priorities and roadmaps, and drive delivery from discovery through launch while incorporating feedback and measuring impact across campaigns and clients.

Qualifications

• 3–5 years of relevant experience in product management or related field.
• Experience owning technically complex software products from discovery to delivery.
• Strong product judgment and ability to discuss APIs, data flows, and architecture with engineers.
• Hands-on familiarity with generative AI and modern AI product development.

Responsibilities

• Define priorities, roadmap, backlog, and requirements for core earned-first workflows.
• Research user behavior through interviews, pilots, and feedback to identify friction and value.
• Translate complex agency workflows into clear user journeys and intuitive experiences.
• Build strong relationships with account teams, strategists, creatives, and technical partners.
• Translate user needs into clear requirements and work with engineers on design, build, test, and launch.
• Identify where AI, automation, and agentic workflows improve processes and define guardrails and evaluation methods.
• Define data needs and collaborate on APIs, integrations, and data pipelines.
• Prototype quickly, pilot with real users, and iterate based on feedback.

Skills

Product management

User research

AI familiarity

Stakeholder management

UX translation

APIs discussion

Tools

Figma

Vercel

Job description

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Consistent with this approach, we hire the best qualified candidates for all positions.

Edelman is building a new generation of AI-enabled products and workflows to support how communications teams develop earned-first strategy.

We are looking for a Product Manager to own a core part of that experience: helping client teams develop earned-first, data-backed strategy and creative.

This is a highly collaborative, hands-on role at the intersection of AI, product, and marketing. You will work closely with account teams, strategists, creatives, and other subject-matter experts to deeply understand their needs and workflows, then partner with engineering and design to turn those insights into intuitive, scalable products.

What you'll do

• Own the product: Define priorities, roadmap, backlog, and requirements for a core set of earned-first strategy and creative workflows.
• Research user behavior: Conduct interviews, workflow observation, pilots, and ongoing feedback to understand how teams actually work, where friction exists, and where technology can create meaningful value.
• Shape the user experience: Translate complex and variable agency workflows into clear user journeys and intuitive product experiences, co-owning problem framing and ideation with UX and engineering teams.
• Manage stakeholders: Build strong relationships across account teams, strategists, creatives, leadership, and technical partners; align competing needs and turn individual requests into scalable product priorities.
• Partner with engineering: Translate user and business needs into clear requirements, user stories, and acceptance criteria, and work closely with full-stack engineers throughout design, build, testing, and launch.
• Build AI-native products: Identify where generative AI, automation, and agentic workflows can meaningfully improve communications work; help define inputs, outputs, context, guardrails, human review, and evaluation approaches.
• Connect data to workflows: Define the internal and third-party data needed to power product experiences and collaborate with engineering on APIs, integrations, schemas, and data pipelines.
• Test, learn, and iterate: Prototype ideas quickly, pilot with real users, define success metrics, and use qualitative and quantitative feedback to continuously improve the product.

What we're looking for

Approximately 3-5 years of relevant experience in product management, product ownership, digital product delivery, technology or solutions consulting, or a related role.

Experience owning technically complex software products or features from discovery and user research through delivery, adoption, and iteration - ideally working closely with full-stack engineering teams.

Strong product judgment and technical fluency, with the ability to discuss APIs, integrations, data flows, application architecture, and technical tradeoffs with engineers.

Hands-on familiarity with generative AI and modern AI product development, beyond basic end-user use of AI tools.

Strong stakeholder research and management skills: you can uncover underlying needs, navigate different perspectives, clarify ambiguity, and build alignment across business and technical teams.

Strong instincts around users and UX: you can translate complex workflows into simple, usable experiences and evaluate whether a product is genuinely solving the right problem.

Experience in communications, PR, marketing, advertising, consulting, agency, or another client-service environment, with an understanding of how client needs translate into strategy and deliverables.

Excellent communication, prioritization, and problem-solving skills, particularly in ambiguous, fast-moving environments.

Particularly valuable

• Earned media, corporate communications, communications strategy, or creative strategy experience.
• Media intelligence, social listening, audience or consumer insights, or other marketing and communications datasets.
• Third-party data integrations, APIs, and data pipelines.
• AI-enabled workflow products, RAG, agents, LLM APIs, prompt or context design, or AI evaluation.
• Hands-on design and/or prototyping using tools such as Figma, Vercel v0, and other AI-assisted development environments.
• Building internal enterprise products where adoption and change management are critical to success.

The person we're looking for

You are a product thinker, translator, and problem solver. You enjoy spending time with users, understanding how work actually happe