Product Manager, Edelman Global AI

Daniel J. Edelman Holdings in; New York (NY); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical and dental insurance

Vision

401K

Job summary

Daniel J. Edelman Holdings is seeking a Product Manager to own a core AI-enabled, earned-first workflow experience. You will partner with client teams, strategists, creatives, and engineers to translate insights into scalable products that support data-backed, earned-first campaigns.

The role emphasizes collaboration across account teams and tech partners, with a strong focus on user research, product discovery, and iterative delivery in a fast-paced environment.

Qualifications

• 3–5 years of product management, product ownership, digital product delivery, technology, or related role.

Responsibilities

• Own the product: define priorities, roadmap, backlog, and requirements for earned-first strategy and creative workflows.
• Research user behavior through interviews, workflow observation, pilots, and feedback to identify friction and value.
• Translate complex agency workflows into clear user journeys with UX and engineering teams.
• Manage stakeholders across account teams, strategists, creatives, leadership, and technical partners to align needs.
• Translate user and business needs into clear requirements, user stories, and acceptance criteria for engineering teams.
• Build AI-native products by defining inputs, outputs, guardrails, and evaluation approaches.
• Define data needs and collaborate on APIs, integrations, and data pipelines.
• Prototype, pilot with users, and measure success to iteratively improve the product.

Job description

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Consistent with this approach, we hire the best qualified candidates for all positions. Edelman is building a new generation of AI-enabled products and workflows to support how communications teams develop earned-first strategy. We are looking for a Product Manager to own a core part of that experience: helping client teams develop earned-first, data-backed strategy and creative. This is a highly collaborative, hands-on role at the intersection of AI, product, and marketing. You will work closely with account teams, strategists, creatives, and other subject‑matter experts to deeply understand their needs and workflows, then partner with engineering and design to turn those insights into intuitive, scalable products. The ideal candidate brings strong product management experience in technically complex environments, with the fluency to work side‑by‑side with full‑stack engineers building AI‑enabled, data‑driven products. Experience in communications, agency, consulting, marketing, or other client‑service environments is also highly valuable.

What you’ll do

• Own the product: Define priorities, roadmap, backlog, and requirements for a core set of earned‑first strategy and creative workflows.
• Research user behavior: Conduct interviews, workflow observation, pilots, and ongoing feedback to understand how teams actually work, where friction exists, and where technology can create meaningful value.
• Shape the user experience: Translate complex and variable agency workflows into clear user journeys and intuitive product experiences, co‑owning problem framing and ideation with UX and engineering teams.
• Manage stakeholders: Build strong relationships across account teams, strategists, creatives, leadership, and technical partners; align competing needs and turn individual requests into scalable product priorities.
• Partner with engineering: Translate user and business needs into clear requirements, user stories, and acceptance criteria, and work closely with full‑stack engineers throughout design, build, testing, and launch.
• Build AI‑native products: Identify where generative AI, automation, and agentic workflows can meaningfully improve communications work; help define inputs, outputs, context, guardrails, human review, and evaluation approaches.
• Connect data to workflows: Define the internal and third‑party data needed to power product experiences and collaborate with engineering on APIs, integrations, schemas, and data pipelines.
• Test, learn, and iterate: Prototype ideas quickly, pilot with real users, define success metrics, and use qualitative and quantitative feedback to continuously improve the product.

What we’re looking for

Approximately 3‑5 years of relevant experience in product management, product ownership, digital product delivery, technology or solutions consulting, or a related role.

• Experience owning technically complex software products or features from discovery and user research through delivery, adoption, and iteration - ideally working closely with full‑stack engineering teams.
• Strong product judgment and technical fluency, with the ability to discuss APIs, integrations, data flows, application architecture, and technical tradeoffs with engineers.
• Hands‑on familiarity with generative AI and modern AI product development, beyond basic end‑user use of AI tools.
• Strong stakeholder research and management skills: you can uncover underlying needs, navigate different perspectives, clarify ambiguity, and build alignment across business and technical teams.
• Strong instincts around users and UX: you can translate complex workflows into simple, usable experiences and evaluate whether a product is genuinely solving the right problem.
• Experience in communications, PR, marketing, advertising, consulting, agency, or another client‑service environment, with an understanding of how client needs translate into strategy and deliverables.
• Excellent communication, prioritization, and problem‑solving skills, particularly in ambiguous, fast‑moving environments.
• Particularly valuable Earned media, corporate communications, communications strategy, or creative strategy experience.
• Media intelligence, social listening, audience or consumer insights, or other marketing and communications datasets.
• Third‑party data integrations, APIs, and data pipelines.
• AI‑enabled workflow products, RAG, agents, LLM APIs, prompt or context design, or AI evaluation.
• Hands‑on design and/or prototyping using tools such as Figma, Vercel v0, and other AI‑assisted development environments.
• Building internal enterprise products where adoption and change management are critical to success.

The person we’re looking for

You are a product thinker, translator, and problem solver. You enjoy spending time with users, understanding how work actually happens, and identifying opportunities they may not articulate themselves. You can move comfortably between a conversation with an account lead about a client workflow and a conversation with an engineer about how the underlying product should work. You are curious about AI but pragmatic about where it adds value. And you care as much about whether people understand, trust, and use a product as you do about whether it ships.

#LI-KW1 $60,000-$85,000 a year

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue‑based metrics, any contractual agreements, and business or organizational needs.

The range listed is just one component of DJEH’s total compensation package for employees.

Other rewards may include annual bonuses, a Paid Time Off policy, and region‑specific benefits.

DJ EH offers a wide range of benefits:

• medical and dental insurance
• vision
• 401K
• life insurance
• disability insurance
• paid time off
• travel assistance
• wellness programing

DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion.

We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law.

If you require a reasonable accommodation in any part of the employment process, please let us know.

It started with one man’s passion to make an impact through stories… 70 years later, we are the world’s largest communications firm, which fosters an environment where people feel empowered to take the kind of bold action that makes careers, reshapes industries, and creates the unexpected.

We are one global team, over 6,000 strong across 60 offices, grounded by our shared values. We promise an experience where our employees see that boldness is possibility, empathy is progress, and curiosity is momentum.

Since Dan Edelman founded the firm in 1952, we have remained an independent, family‑run business, and our culture is one that brings understanding, collaboration, and respect to our work and to each other.

Diversity, equity, inclusion, and belonging (DEIB) transform our colleagues, our clients, and our communities, and propel us forward as a company.

At Edelman, we are in relentless pursuit of a fair and inspiring workplace that is respectful to all, reflects and represents the world in which we live, and fosters trust and collaboration. Each day and on each project, we strive to ensure that our colleagues feel a sense of true inclusion and belonging and can bring their best to their work— taking action and shaping impactful moments and movements within our company, on behalf of our clients, and within communities around the globe.

The relentless pursuit of excellence The freedom to be constantly curious The courage to do the right thing The commitment to positively impact society.

We grow our people We invite and celebrate differences Our reputation is our brand We’re global, yet local We offer more than just a career – we offer a place to grow, make a meaningful impact, and help drive change alongside some of the brightest minds in the industry.

Our culture is built on trust, innovation, and inclusivity, where unique perspectives are not only welcomed, but celebrated. At Edelman, your ambitions are supported, your voice matters and your work contributes to shaping the future of communications and clients’ business.

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