Product Manager, Delta Sync Seatback Transformation

Delta Air Lines, Inc.; Atlanta (GA); Presencial; USD 120.000 - 160.000; Jornada completa

Descripción de la vacante

Delta Air Lines, Inc. is seeking an experienced Product Manager to lead the Delta Flight Products (DFP) Onboard Digital Conversion initiative, transforming DFP-equipped IFE aircraft to the Delta Sync Seatback experience.

The role will own product strategy, prioritization, stakeholder alignment, testing oversight, and deployment readiness for a complex software program spanning onboard systems and connectivity platforms.

Responsabilidades

• Serve as the Business Product Owner for the DFP ODC workstream
• Define the product vision, roadmap, and priorities required to migrate DFP aircraft to the Delta Sync Seatback experience
• Develop business cases and strategic recommendations that support roadmap prioritization and execution
• Define detailed customer experience, operational, and business requirements for DFP ODC capabilities
• Partner closely with the UI/UX Design Team to refine UX for system capabilities
• Translate customer needs into epics, features, user stories, acceptance criteria, and success metrics
• Lead cross-functional alignment across Business, IT, Program Management, Design, and Suppliers
• Communicate program status, risks, dependencies, and recommendations to leadership
• Maintain and prioritize product backlog supporting DFP ODC development
• Participate in roadmap planning, sprint reviews, and release readiness activities
• Partner with Technical Product Owners, Engineers, Architects, QA teams, and Program Managers throughout the product lifecycle
• Support development team through feature clarification, requirement refinement, and defect triage
• Partner with IT and QA teams to establish test strategies that validate end-to-end customer experiences
• Coordinate user acceptance testing activities and business validation
• Support lab testing, aircraft validation, and test-fly activities as required
• Ensure operational readiness and stakeholder alignment prior to deployment
• Evaluate release performance and identify opportunities for continuous improvement following deployment

Descripción del empleo

Delta Air Lines is seeking an experienced Product Manager to lead the Delta Flight Products (DFP) Onboard Digital Conversion (ODC) initiative, a strategic program focused on transforming DFP-equipped IFE aircraft to the Delta Sync Seatback experience.

This role will serve as the business product owner for the DFP ODC workstream and will be accountable for defining customer, operational, and business requirements that enable the deployment of the Delta Sync Seatback experience via third party hardware and software applications. The Product Manager will work at the intersection of Customer Experience, Design, IT, Program Management, Third Party Vendors, and aircraft operations to bring new next-gen IFE capabilities to market.

The successful candidate will own product strategy, requirements, prioritization, stakeholder alignment, testing oversight, and deployment readiness for a complex software development program spanning onboard systems, connectivity platforms, content ecosystems, and aircraft constraints.

This role requires strong product management expertise and the ability to influence cross-functional teams. The candidate should be comfortable navigating large-scale technology implementations with significant customer and operational impact.

The Product Manager, Delta Sync Seatback Transformation position is based in Atlanta, GA with weekly in-office presence required and ability to travel as needed.

Primary Functions

• Serve as the Business Product Owner for the DFP ODC workstream
• Define the product vision, roadmap, and priorities required to migrate DFP aircraft to the Delta Sync Seatback experience
• Develop business cases and strategic recommendations that support roadmap prioritization and execution
• Define detailed customer experience, operational, and business requirements for DFP ODC capabilities
• Partner closely with the UI/UX Design Team to refine UX for system capabilities
• Translate customer needs into epics, features, user stories, acceptance criteria, and success metrics
• Lead cross-functional alignment across Business, IT, Program Management, Design, and Suppliers
• Communicate program status, risks, dependencies, and recommendations to leadership
• Maintain and prioritize product backlog supporting DFP ODC development
• Participate in roadmap planning, sprint reviews, and release readiness activities
• Partner with Technical Product Owners, Engineers, Architects, QA teams, and Program Managers throughout the product lifecycle
• Support development team through feature clarification, requirement refinement, and defect triage
• Partner with IT and QA teams to establish test strategies that validate end-to-end customer experiences
• Coordinate user acceptance testing activities and business validation
• Support lab testing, aircraft validation, and test-fly activities as required
• Ensure operational readiness and stakeholder alignment prior to deployment
• Evaluate release performance and identify opportunities for continuous improvement following deployment