Product Manager – Seatback Transformation (In-Flight Tech)

Delta Air Lines, Inc.; Atlanta (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

Delta Air Lines, Inc. is seeking an experienced Product Manager to lead the Delta Flight Products (DFP) Onboard Digital Conversion initiative, transforming DFP-equipped IFE aircraft to the Delta Sync Seatback experience.

The role will own product strategy, prioritization, stakeholder alignment, testing oversight, and deployment readiness for a complex software program spanning onboard systems and connectivity platforms.

Responsibilities

• Serve as the Business Product Owner for the DFP ODC workstream
• Define the product vision, roadmap, and priorities required to migrate DFP aircraft to the Delta Sync Seatback experience
• Develop business cases and strategic recommendations that support roadmap prioritization and execution
• Define detailed customer experience, operational, and business requirements for DFP ODC capabilities
• Partner closely with the UI/UX Design Team to refine UX for system capabilities
• Translate customer needs into epics, features, user stories, acceptance criteria, and success metrics
• Lead cross-functional alignment across Business, IT, Program Management, Design, and Suppliers
• Communicate program status, risks, dependencies, and recommendations to leadership
• Maintain and prioritize product backlog supporting DFP ODC development
• Participate in roadmap planning, sprint reviews, and release readiness activities
• Partner with Technical Product Owners, Engineers, Architects, QA teams, and Program Managers throughout the product lifecycle
• Support development team through feature clarification, requirement refinement, and defect triage
• Partner with IT and QA teams to establish test strategies that validate end-to-end customer experiences
• Coordinate user acceptance testing activities and business validation
• Support lab testing, aircraft validation, and test-fly activities as required
• Ensure operational readiness and stakeholder alignment prior to deployment
• Evaluate release performance and identify opportunities for continuous improvement following deployment

Job description

Delta Air Lines, Inc. is seeking an experienced Product Manager to lead the Delta Flight Products (DFP) Onboard Digital Conversion initiative, transforming DFP-equipped IFE aircraft to the Delta Sync Seatback experience.

The role will own product strategy, prioritization, stakeholder alignment, testing oversight, and deployment readiness for a complex software program spanning onboard systems and connectivity platforms.