Product Manager – Order Data

Delta Air Lines, Inc.; Atlanta (GA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Delta Air Lines is seeking a Product Manager for Order Data to design, deliver, and maintain proprietary data products that enable better selling and servicing of Delta’s products.

You will partner with stakeholders across the enterprise and with vendors to translate requirements into reliable data solutions, analyze data to guide roadmaps, and drive end-to-end implementations.

Responsibilities

• Partner with stakeholders across the enterprise to determine requirements for order data.
• Translate business requirements into usable and reliable data solutions with IT partners.
• Analyze data to guide development roadmaps.
• Drive implementation of data solutions.
• Collaborate with other teams to deliver end-to-end solutions.
• Communicate progress to leaders and stakeholders.
• Maintain industry awareness and champion data-driven solutions to Delta's leadership.

Job description

Delta is on a journey to become a world-class retailer, changing the way Delta can sell and serviceflight and ancillaryproducts and improve the overall customer experience. To achieve this goal, Delta’s Retail Strategy is to consistently offer, sell, and service high quality personalized products in the customer’s channel of choice.

Delta’s current system of record for purchases limits how we deliver and service enhanced product offerings. To solve this problem, Delta is creating a new system of record that requires a robust and flexible order data model. The order management data model will serve as the source of truth for all products sold and attributes of products needed to fulfill and service for the customer. To guide this effort, the Enterprise Solutions (ES) team is seeking a Product Manager - Order Data.

The Product Manager will collaborate on designing, delivering, and maintaining proprietary data products that result in the improved ability to sell and service products for Delta Air Lines. The role partners across Delta and vendors to identify opportunities, define requirements, provide insights, prototype products, and deliver end-to-end solutions.

We are looking for candidates who have a passion for data, are motivated by solving problems, exhibit curiosity to understand current processes, and can think creatively to identify solutions.

Responsibilities:

• Partner with stakeholders across the enterprise to determine requirements for order data.
• Work with business and IT partners to translate business requirements into usable and reliable data solutions.
• Analyze and use data to guide development roadmaps.
• Drive implementation of data solutions.
• Collaborate with other teams to deliver end-to-end solutions.
• Communicate progress to leaders and stakeholders.
• Maintain a pulse on industry efforts, disruptive technologies, and champion solutions to further Delta's position as industry leader