Product Manager, Community Experience (Remote)

Airbnb, Inc.; San Francisco (CA); Remote; USD 200,000 - 240,000; Full time

Job summary

United States Digital Space LLC is seeking a Product Manager to join our Community Support team. You will represent the voice of the user and collaborate with cross-functional design and engineering teams to build the experience for a magical differentiated service.

You will own product roadmaps and launches, drive key features from concept to release, and ensure a consistent product voice across our portfolio while partnering with marketing to craft compelling messaging.

Qualifications

• Bachelor's degree or equivalent combination of education and progressive experience
• 8+ years of product management experience.
• Experience creating product messaging and delivering to customers and the media.
• Demonstrated inbound and subject matter expertise
• Be able to build compelling customer-focused stories and work with marketing and communications partners to bring them to life.
• Excited to work on a foundational service that supports a wide range of the company features with the goal of bringing the best possible experience to all the guests and hosts on our platform.
• Demonstrated track record of product leadership in a cross functional environment.
• Built and scaled global consumer products and ecosystems that people love.
• Entrepreneurial track record of taking an idea to reality and leading teams through a dynamic environment.
• Experience working on consumer products with a financial component.
• A strong ability to effectively use data and perform business analysis to support product strategy/decisions.
• Excited to drive execution across teams in a fast-paced environment.
• Enjoy doing individual contributor product management work and staying in the details.

Responsibilities

• Develop and maintain a product vision, strategy, and roadmap for differentiated service.
• Synthesize feedback and translate it into product features.
• Develop a public facing messaging and narrative.
• Align product teams and cross functional partners.
• Make judgements and prioritization decisions that are in the best interests of our users.
• Efficiently execute to ship products and deliver impact for our business and users.
• Represent the voice of the user and collaborate with cross-functional design and engineering teams to build the experience for a magical differentiated service.

Skills

Product management

Cross-functional leadership

Data-driven decisions

Product messaging

Stakeholder collaboration

User storytelling

Education

Bachelor's degree

Job description

United States Digital Space LLC is seeking a Product Manager to join our Community Support team. You will represent the voice of the user and collaborate with cross-functional design and engineering teams to build the experience for a magical differentiated service.

You will own product roadmaps and launches, drive key features from concept to release, and ensure a consistent product voice across our portfolio while partnering with marketing to craft compelling messaging.