Product & Customer Experience Specialist
United States Digital Space LLC
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Job summary
United States Digital Space LLC in San Francisco is seeking a curious, proactive team member to help users learn the product and to clearly communicate issues to our engineers for fixes. You’ll listen to homeowners and designers, guide them through the product, and translate feedback into actionable improvements.
You will be comfortable engaging with customers, understanding where they’re getting stuck, helping them use the product, and bringing insights back to the team.
Job description
United States Digital Space LLC in San Francisco is seeking a curious, proactive team member to help users learn the product and to clearly communicate issues to our engineers for fixes. You’ll listen to homeowners and designers, guide them through the product, and translate feedback into actionable improvements.
You will be comfortable engaging with customers, understanding where they’re getting stuck, helping them use the product, and bringing insights back to the team.
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