Product Manager - Civic Tech & Digital Government

Cityofnewyork; New York (NY); In loco; USD 95.000 - 150.000; Tempo pieno

Descrizione del lavoro

City of New York’s Office of Technology and Innovation is seeking a Product Manager to define and deliver digital products that help New Yorkers access services from NYC government. You will work with program owners and cross-functional teams to manage the software product lifecycle from conception to launch in Brooklyn, NY.

The role emphasizes synthesizing research, setting roadmaps, and measuring outcomes with KPIs to maximize user value and program impact.

Mansioni

• Synthesize research, analytics and best practices to solve problems for New Yorkers
• Create roadmaps that outline direction and timing for product development
• Manage the software product's lifecycle from conception to launch acting as the bridge between program strategy, user experience, and technology focused on fulfilling New Yorker needs
• Synthesize research, analytics and desk research to understand user problems and define and validate that features solve real user problems
• Decide what to build to maximize user value and program impact and prioritize work and filter our requests that don't deliver strategic outcomes
• Define and monitor outcomes and KPIs to prioritize evidence-driven improvements
• Collaborate with program owners to define outcomes and KPIs for products
• Translate and prioritize user needs into requirements and guide program, UX and engineering teams to deliver software that deliver outcomes
• Consider other agencies' stakeholders as critical to product success and as customers themselves.
• Write user stories, acceptance criteria and system requirements working closely with UX and engineering teams to define technical feasibility and architecture
• Handle special projects and initiatives as assigned.

Descrizione del lavoro

City of New York’s Office of Technology and Innovation is seeking a Product Manager to define and deliver digital products that help New Yorkers access services from NYC government. You will work with program owners and cross-functional teams to manage the software product lifecycle from conception to launch in Brooklyn, NY.

The role emphasizes synthesizing research, setting roadmaps, and measuring outcomes with KPIs to maximize user value and program impact.