Product Manager

City of New York; New York (NY); On-site; USD 125,000 - 150,000; Full time

Job summary

City of New York is seeking a Product Manager to define and deliver digital products for New Yorkers, guiding software development from conception to launch. You will work with program owners and cross-functional teams to plan strategy, roadmaps, and outcomes that improve government services.

The role requires coordinating with UX, engineering, and program stakeholders to prioritize features, monitor KPIs, and ensure value delivery to residents.

Qualifications

• Bachelor's degree in a related field and four years of satisfactory full-time experience; or
• An associate degree and six years of satisfactory full-time experience; or
• A bachelor's degree and eight years of satisfactory full-time experience; or
• Education and/or experience equivalent to the above.

Responsibilities

• Define strategy and product roadmap for NYC digital products and manage lifecycle from conception to launch.
• Synthesize research and analytics to define problems, prioritize features and measure outcomes.
• Collaborate with program owners, UX and engineering to deliver software that meets user needs.

Education

Baccalaureate degree + 4 years experience

Associate degree + 6 years experience

Baccalaureate degree + 8 years experience

Education/experience equivalent to 1-3

Job description

• Salary Band: $125,000 to $150,000
• Compensation: USD 75,000 - USD 150,000 - yearly

Job Description

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Follow us on social media @NYCOfficeofTech, and visit www.nyc.gov/oti to learn more.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

The Product Development team is seeking a Product Manager to define and deliver digital products so New Yorkers can easily get what they need from NYC government. The Product Manager will work closely with program owners and cross-functional teams to manage the software product development from conception to launch.

Responsibilities will include:

Strategy and product roadmap

• - Synthesize research, analytics and best practices to solve problems for New Yorkers
• - Create roadmaps that outline direction and timing for product development
• - Manage the software product's lifecycle from conception to launch acting as the bridge between program strategy, user experience, and technology focused on fulfilling New Yorker needs

Deliver outcomes to New Yorkers

• - Synthesize research, analytics and desk research to understand user problems and define and validate that features solve real user problems
• - Decide what to build to maximize user value and program impact and prioritize work and filter our requests that don’t deliver strategic outcomes
• - Define and monitor outcomes and KPIs to prioritize evidence-driven improvements

Cross-functional leadership and collaboration

• - Collaborate with program owners to define outcomes and KPIs for products
• - Translate and prioritize user needs into requirements and guide program, UX and engineering teams to deliver software that deliver outcomes
• - Consider other agencies’ stakeholders as critical to product success and as customers themselves.
• - Write user stories, acceptance criteria and system requirements working closely with UX and engineering teams to define technical feasibility and architecture

Handle special projects and initiatives as assigned.

HOURS/SHIFT

Day - Due to the necessary duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

WORK LOCATION

Brooklyn, NY

IT PROJECT SPECIALIST - 95710

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW

APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL

OTI participates in E-Verify

Qualifications

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.