Product Manager, AI Personalization Engine

United States Digital Space LLC; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

United States Digital Space LLC is seeking a Product Manager – AI Personalization to own our TrafiPersonalization Engine, a hybrid platform that blends ML models, Generative AI, and rule-based logic to deliver real-time, cross-channel personalized experiences across our ecosystem.

You will partner with Data Science, AI Engineers, CRM, and Growth PMs to define, ship, and scale use cases from product recommendations to AI-generated messaging and dynamic experiences.

Qualifications

• 5+ years in Product Management, ideally in personalization, MarTech, or growth tech stacks.
• Experience with AI-Gen models, ML systems, recommendation engines, or personalization platforms.
• Strong understanding of CDPs (Segment, mParticle), behavioral data modeling, and decisioning logic.
• Experience defining experimentation frameworks and tracking business impact.
• Systems thinker who can design architecture and execute at feature level.
• Strong documentation and async communication skills.
• Experience in multi-brand, fast-paced eCommerce or SaaS environments.
• Nice to have: Segment, Klaviyo, Shopify APIs, GA4, Amplitude, or Mixpanel familiarity.

Responsibilities

• Own and evolve the TrafiPersonalization Engine integrating ML, Generative AI, and rules-based logic.
• Partner with Data Science, AI Engineers, CRM, and Growth PMs to define and ship personalization use cases.
• Design personalized prompts, dynamic flows, and AI-driven messaging at scale.
• Define behavioral inputs, decision logic, and fallback strategies.
• Own the vision and roadmap for the TrafiPersonalization Engine and data schemas.
• Ensure real-time personalization across web, CRM, checkout, and lifecycle systems.
• Lead rollout plans, QA, documentation, and adoption; evangelize personalization strategy.

Skills

Product Management

AI/ML concepts

MarTech

Experimentation frameworks

Cross-functional leadership

Documentation

Ecommerce/SaaS

Tools

Segment

mParticle

Shopify APIs

Klaviyo

GA4

Amplitude

Mixpanel

Job description

United States Digital Space LLC is seeking a Product Manager – AI Personalization to own our TrafiPersonalization Engine, a hybrid platform that blends ML models, Generative AI, and rule-based logic to deliver real-time, cross-channel personalized experiences across our ecosystem.

You will partner with Data Science, AI Engineers, CRM, and Growth PMs to define, ship, and scale use cases from product recommendations to AI-generated messaging and dynamic experiences.