Product Manager: AI-Driven Digital Experience Platform

Truist; Atlanta (GA); On-site; USD 110,000 - 150,000; Full time

Job summary

Truist is seeking a Product Manager to balance business, technology, and design priorities, delivering brand-defining experiences. You will translate opportunities into high-level concepts, manage a strategic roadmap, and drive data-driven decisions across delivery teams using AI-enabled tools.

You will work with stakeholders, ensure alignment with risk and compliance, and help optimize demand, experience, and conversion while enabling cost savings.

Qualifications

• Bachelors’ degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience
• Five or more years of banking, financial services, or other relevant work experience
• Three or more years of product, analysis, technology, and/or design experience
• Three or more years of leading cross functional teams
• Equal enthusiasm for high-level strategic planning and tactical daily execution
• Experience defining/driving vision of experience programs and/or partnership based programs
• Experience defining and delivering large-scale online initiatives
• Proven ability to use data analytics, research and testing methodologies to drive business decisions, diagnose problems, and recommend action plans to resolve issues
• Ability to lead cross-functional teams without formal authority
• Comfortable managing concurrent projects in a fast-based, results-driven environment
• Comfortable with ambiguity, leading work autonomously, and making independent decisions
• Excellent skills in presentation, facilitation, communication, and negotiation

Responsibilities

• Research, analyze, and learn about a target client segment to understand their financial needs.
• Define a differentiated product vision from market analyses and data-driven recommendations.
• Collaborate with partners to align on strategy and develop a delivery roadmap.
• Collaborate with stakeholders in planning and execution of projects.
• Write epics and features and prioritize across teams.
• Set PI vision, priority and definition with product owners on delivery timelines.
• Develop feature backlog roadmap with discovery, prototypes, usability studies, and analytics planning.
• Obtain partner alignment including legal, compliance, security, fraud as needed.
• Partner to set pricing and ensure billing follows processes.
• Create and track product metrics to inform strategy and roadmap.
• Work with Readiness to create client and teammate facing content.
• Risk management: ensure PML processes are followed and support risk presentations.
• Attend Agile ceremonies, as applicable.

Skills

Strategic thinking

Cross-functional collaboration

Data analysis

Presentation skills

Communication

Education

Bachelor's degree in business, engineering, design, or technology field; or related field

Job description

Truist is seeking a Product Manager to balance business, technology, and design priorities, delivering brand-defining experiences. You will translate opportunities into high-level concepts, manage a strategic roadmap, and drive data-driven decisions across delivery teams using AI-enabled tools.

You will work with stakeholders, ensure alignment with risk and compliance, and help optimize demand, experience, and conversion while enabling cost savings.