Product Manager: Agentic AI Platform & Integrations

The Cigna Group; Myrtle Point (OR); Hybrid; USD 110,000 - 183,000; Full time

Job summary

The Cigna Group is seeking an experienced Product Manager to help shape the next generation of AI-powered healthcare experiences. You will translate business needs into scalable platform capabilities for APIs, data exchanges, and authentication within the Agentic Servicing platform.

You will collaborate across business, operations, analytics, engineering, and architecture to deliver secure, reusable capabilities, while guiding adoption and value across multiple business areas.

Qualifications

• 3+ years of experience in product management, business analysis, platform delivery, or a related role.
• Experience partnering with technical teams to define requirements and deliver technology solutions.
• Experience leading cross-functional initiatives with multiple stakeholders, priorities, and dependencies.
• Ability to break down complex integration and implementation challenges into clear, actionable plans.
• Strong written and verbal communication skills, including the ability to explain technical concepts, tradeoffs, and priorities to varied audiences.

Responsibilities

• Lead onboarding of new lines of business and customer journeys to the Agentic Servicing platform, focusing on reducing friction and accelerating value.
• Turn business and customer needs into clear, prioritized product requirements for APIs, data exchanges, authentication, routing, workflow orchestration, and other platform services.
• Partner with engineering and architecture to deliver secure, resilient, reusable capabilities aligned with enterprise standards.
• Create alignment across business, operations, analytics, engineering, and architecture teams by clarifying priorities, decisions, risks, dependencies, and tradeoffs.
• Identify platform gaps and prioritize enhancements that improve adoption, simplify implementation, and create value across multiple business areas.
• Guide capabilities through planning, testing, rollout, and adoption, adjusting plans as new information and feedback emerge.
• Use platform performance, adoption measures, and implementation outcomes to guide continuous improvement and product decisions.
• Build trusted partnerships and influence outcomes across a complex enterprise without formal authority.

Skills

Product management

Technical collaboration

Cross-functional leadership

Requirements breakdown

Communication

Education

Bachelor's degree in business/technology/quantitative field

Job description

The Cigna Group is seeking an experienced Product Manager to help shape the next generation of AI-powered healthcare experiences. You will translate business needs into scalable platform capabilities for APIs, data exchanges, and authentication within the Agentic Servicing platform.

You will collaborate across business, operations, analytics, engineering, and architecture to deliver secure, reusable capabilities, while guiding adoption and value across multiple business areas.