Product Manager

Software Guidance & Assistance, Inc. (SGA, Inc.); Lehi (UT); On-site; USD 70,000 - 120,000; Full time

Job summary

Software Guidance & Assistance, Inc. (SGA), is seeking a Senior Product Manager for a contract assignment in Lehi, UT, with optional locations in San Jose, CA or Seattle, WA.

The role sits in the Buying Programs Product Management organization and partners with product, engineering, go-to-market, and sales teams to drive customer value. The ideal candidate has 3–5+ years in product management, strong business judgement, and a track record delivering end-to-end initiatives.

Qualifications

• Bachelor's degree and/or advanced degree in a related field or equivalent.
• 3 - 5+ years of full-time relevant work experience.
• Expertise in Coding, Contracting, Order Management or Provisioning is a plus.
• Strong understanding of the business impact of product to drive revenue and increase customer retention and satisfaction.
• Experience in end-to-end lifecycle management and agile development.

Responsibilities

• Create business cases to be prioritized on the roadmap and collaborate with the engineering, design, legal, finance, and sales teams to build business cases, drive requirements, and determine the best technical implementation method and schedule to make thoughtful tradeoffs to balance quality, customer value, and schedule.
• Develop a 9 – 18+ month roadmap with the ability to define and prioritize key themes.
• Define project scope and schedule while focusing on timely delivery of value from Concept Acceptance through to Release to Production.
• Lead cross-functional projects by providing project leadership from inception to delivery; drive ground-breaking, customer-impacting initiatives by translating long-term strategies into solutions.
• Connect with customers on an ongoing basis to clearly understand their needs and problems. Develop a detailed understanding of business and product strategy to influence decision making, business rationale, and key findings to customers at different levels across the organization.

Skills

Product management

Cross-functional leadership

Agile methodologies

Customer focus

Business strategy

Stakeholder communication

Education

Bachelor's degree in related field

Tools

Order Management

Provisioning

Contracting

Coding

Job description

Software Guidance & Assistance, Inc., (SGA), is searching for a Product Manager for a contract assignment with one of our premier SaaS clients in Lehi, UT, San Jose, CA or Seattle, WA.

Interested in helping our client scale to meet the needs of thousands of our most valuable customers? We are looking for a senior product manager who enjoys solving problems, collaborates easily, and embodies all of our core values (Genuine, Exceptional, Innovative, Involved).

As a member of the Buying Programs Product Management organization, you will work in close partnership with multiple teams to scope, prioritize and drive projects that are top-of-mind for the business. This is an outstanding opportunity to collaborate with product, engineering, go-to-market, and sales teams in addition to all supporting functions in Finance and Operations to drive impact for our end customer.

This position requires someone who can transition from high-level, strategic problem solving to execution seamlessly. The ideal candidate has the business savvy to understand the appropriate considerations needed for thoughtful decision-making, has a strong internal drive, and a track record of leading complex projects from end-to-end.

Responsibilities:

• Create business cases to be prioritized on the roadmap and collaborate with the engineering, design, legal, finance, and sales teams to build business cases, drive requirements, and determine the best technical implementation method and schedule to make thoughtful tradeoffs to balance quality, customer value, and schedule.
• Develop a 9 – 18+ month roadmap with the ability to define and prioritize key themes.
• Define project scope and schedule while focusing on timely delivery of value from Concept Acceptance through to Release to Production.
• Lead cross-functional projects by providing project leadership from inception to delivery; drive ground-breaking, customer-impacting initiatives by translating long-term strategies into solutions.
• Connect with customers on an ongoing basis to clearly understand their needs and problems. Develop a detailed understanding of business and product strategy to influence decision making, business rationale, and key findings to customers at different levels across the organization.

Required Skills:

• Relevant Bachelor's degree and/or any advanced degree in a related field or equivalent.
• 3 - 5+ years of full-time relevant work experience.
• Expertise in Coding, Contracting, Order Management or Provisioning is a plus.
• Strong understanding of the business impact of product to drive revenue and increase customer retention and satisfaction.
• Demonstrated experience in or strong understanding of managing complete, end-to-end life cycles.
• Well-versed in defining roadmaps and delivering with teams that employ agile software development technologies.
• Thorough understanding of business and product strategy to present and influence decision making of concepts, business rationale and key findings to stakeholders and leaders at the Sr. Director level and above.
• Demonstrates understanding of our customers' needs, how sales teams work, and can effectively adapt with an evolving business.
• Ability to focus on details while maintaining the big picture view; a problem solver who can determine the best way to tackle the issues at hand while planning for the future.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.