Product Manager

Smart IMS Inc; Harrisburg (Dauphin County); Hybrid; USD 69,000 - 110,000; Part time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Smart IMS Inc. in Harrisburg, PA is seeking a Product Manager to lead a large-scale modernization initiative for a mission-critical enterprise application.

You will own the vision, manage the product backlog, write user stories, coordinate with architects, developers, UX/UI designers, and vendors, and ensure security, accessibility, and governance alignment while driving user adoption and change management.

Qualifications

• Proven experience as a Product Manager leading enterprise modernization or digital transformation initiatives.
• Strong experience defining product vision, strategy, roadmaps, and product lifecycle management.
• Expertise in requirements gathering, business analysis, user story creation, backlog management, and prioritization.
• Strong knowledge of Agile methodologies, Scrum practices, and product delivery frameworks.
• Experience working closely with cross-functional teams including architects, developers, UX/UI designers, business stakeholders, and external vendors.
• Demonstrated ability to translate complex business requirements into actionable product features and technical solutions.
• Experience defining and tracking product KPIs, success metrics, and business outcomes.
• Knowledge of enterprise application architecture, system integrations, and software development lifecycle processes.Understanding of security, accessibility (WCAG), compliance, and data privacy requirements.
• Strong leadership, stakeholder management, facilitation, communication, and decision-making skills.
• Ability to manage competing priorities, risks, and dependencies in a complex project environment.
• Experience supporting change management, training, and user adoption initiatives.

Responsibilities

• Own the product vision, strategy, and roadmap for a major application modernization initiative.
• Gather, document, prioritize, and manage business and functional requirements from stakeholders.
• Translate business needs into detailed user stories, acceptance criteria, and backlog items.
• Collaborate with architects, developers, UX/UI designers, and vendors to define solution approaches, architecture considerations, and integration requirements.
• Prioritize features, enhancements, and technical initiatives based on business value, strategic objectives, risk, and dependencies.
• Facilitate Agile activities including backlog refinement, sprint planning, reviews, and retrospectives as needed.
• Serve as the primary liaison between business stakeholders and technical delivery teams.
• Define and monitor product success metrics, KPIs, and performance indicators.
• Support user adoption, organizational change management, communications, and training initiatives.
• Ensure product compliance with security, accessibility, privacy, and enterprise governance standards.
• Identify and manage project risks, dependencies, constraints, and impediments while driving timely resolution.
• Provide status updates, strategic recommendations, and progress reports to leadership and key stakeholders.
• Support product testing, implementation, deployment, and post-launch optimization activities.

Skills

Product management

Roadmap ownership

Requirements gathering

Backlog management

User stories

Stakeholder management

Agile methodologies

Leadership

Communication

Decision making

Education

Bachelor's degree in Business/IT/CS/PM or related field

PM/Agile certifications preferred

Job description

Job Title: Product Manager

Duration (Contract): 8 Months

Client Location: Harrisburg, PA

Location Preference: Hybrid

Job Description:
As a Product Manager, you will lead a large-scale modernization initiative for a mission-critical enterprise application that supports public service operations and customer issue resolution. This role is responsible for defining product strategy, managing the product roadmap, driving requirements gathering, prioritizing features, and ensuring successful delivery of a modern, scalable, and user-centric solution. You will work closely with business stakeholders, technical teams, architects, and third‑party partners to align product outcomes with organizational objectives, security standards, accessibility requirements, and long-term technology goals.

Key Responsibilities:

• Own the product vision, strategy, and roadmap for a major application modernization initiative.
• Gather, document, prioritize, and manage business and functional requirements from stakeholders.
• Translate business needs into detailed user stories, acceptance criteria, and backlog items.
• Collaborate with architects, developers, UX/UI designers, and vendors to define solution approaches, architecture considerations, and integration requirements.
• Prioritize features, enhancements, and technical initiatives based on business value, strategic objectives, risk, and dependencies.
• Facilitate Agile activities including backlog refinement, sprint planning, reviews, and retrospectives as needed.
• Serve as the primary liaison between business stakeholders and technical delivery teams.
• Define and monitor product success metrics, KPIs, and performance indicators.
• Support user adoption, organizational change management, communications, and training initiatives.
• Ensure product compliance with security, accessibility, privacy, and enterprise governance standards.
• Identify and manage project risks, dependencies, constraints, and impediments while driving timely resolution.
• Provide status updates, strategic recommendations, and progress reports to leadership and key stakeholders.
• Support product testing, implementation, deployment, and post-launch optimization activities.

Required Skills, Experiences, Education, and Competencies:

• Proven experience as a Product Manager leading enterprise application modernization or digital transformation initiatives.
• Strong experience defining product vision, strategy, roadmaps, and product lifecycle management.
• Expertise in requirements gathering, business analysis, user story creation, backlog management, and prioritization.
• Strong knowledge of Agile methodologies, Scrum practices, and product delivery frameworks.
• Experience working closely with cross-functional teams including architects, developers, UX/UI designers, business stakeholders, and external vendors.
• Demonstrated ability to translate complex business requirements into actionable product features and technical solutions.
• Experience defining and tracking product KPIs, success metrics, and business outcomes.
• Knowledge of enterprise application architecture, system integrations, and software development lifecycle processes.Understanding of security, accessibility (WCAG), compliance, and data privacy requirements.
• Strong leadership, stakeholder management, facilitation, communication, and decision-making skills.
• Ability to manage competing priorities, risks, and dependencies in a complex project environment.
• Experience supporting change management, training, and user adoption initiatives.
• Bachelor's degree in Business, Information Technology, Computer Science, Project Management, or a related field preferred.
• Product Management certifications, Agile certifications, or equivalent professional credentials are preferred.

The hourly range for roles of this nature are $50.00 to $80.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.