Merchandise Operations Specialist

The RealReal; Perth Amboy (NJ); On-site; USD 22,730 - 24,108; Full time

Benefits offered by this job

Employee Stock Purchase Plan

401K with Company Match

Medical, Dental & Vision Insurance

Paid parental leave

9 Paid Company Holidays

18 Paid Time Off Days

Job summary

The RealReal is seeking a Fashion Product Receiver in Perth Amboy, NJ. This role involves receiving, inspecting, and documenting luxury products in our warehouse. Ideal candidates will have at least 6 months of data entry experience and thrive in a fast-paced environment. The position offers an hourly pay of $16.50-$17.50, a pay-for-performance bonus, health benefits, and a supportive work culture focused on diversity and inclusion.

Qualifications

• 6+ months of experience in administrative-type roles with heavy data entry.
• Proven ability to excel in a high-volume, quota-driven environment.
• Exceptional organizational skills and attention to detail.

Responsibilities

• Inspect consigned luxury products for condition and acceptance standards.
• Input product specifications into the company inventory system.
• Ensure quota goals are met while upholding brand standards.

Skills

Attention to detail

Self-motivation

Data entry

Ability to lift 25 pounds

Tools

Mac OS

Google Suite

Job description

About the Role

Our Authentication Centers (warehouses) are where the magic happens! Our facilities are located in New Jersey and Arizona, where we've created The Art & Science of Real — combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing to our website. As a Fashion Product Receiver, you will inspect the condition of all products that funnel into our warehouse, ranging from designer clothing and handbags to fine jewelry and watches. If you are a self‑motivated individual who thrives in a fast‑paced, production‑driven environment, this could be the perfect match.

In addition to hourly base pay, we also offer:

• Tenure‑based pay program: Get rewarded for your commitment with 2 automatic pay increases during your first 12 months, up to $0.75 MORE PER HOUR.


• Pay for Performance program: Opportunity to earn a monthly bonus equivalent up to $2.30 more per hour when exceeding your performance goals.


• $50 in monthly food credits to apply to snacks and meals that are available for purchase on site.

What You Get To Do Every Day

• Receive and inspect consigned luxury products for condition and acceptance standards (Quality Control)


• Input product specifications into company inventory system (Data Entry)


• Ensure quota goals are met while upholding TRR brand standards

What You Bring To The Role

Minimum Requirements

• 6+ months of experience working in administrative‑type roles with heavy data entry


• Basic computer proficiency and the ability to learn new systems quickly


• Proven ability to excel in a high‑volume, repetitive, quota‑driven environment


• Self‑motivation and a drive to achieve results


• Exceptional attention to detail and organization skills


• Adaptability and openness to change


• Ability to lift and move up to 25 pounds (moving and sorting product, etc.)


• Ability to stand for up to 8 hours at a time


• Ability to read and write in English

Preferred Requirements

• 6+ months of experience working in a warehouse production environment


• Proficiency with Mac OS and Google Suite

Compensation, Benefits, + Perks

• Hourly base pay + incentive pay based on performance/quota targets achieved. Applicable to employees who work a minimum of 40 hours per month.


• $50 in monthly food credits to apply to snacks and meals that are available for purchase on site


• Employee Stock Purchase Plan


• 401K with Company Match


• Medical, Dental & Vision Insurance


• Paid parental leave


• 9 Paid Company Holidays


• 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)


• State of the art, climate‑controlled warehouse facility

The expected hourly rate for this role is $16.50-$17.50. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

Equal Employment Opportunity Statement

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.