Fashion Product Handler

The RealReal, Inc.; Phoenix (AZ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Food credits or on-site perks

Employee Stock Purchase Plan

401K with Company Match

Medical, Dental & Vision Insurance

Paid parental leave

18 PTO days and 10 holidays

Climate-controlled warehouse facility

Job summary

The RealReal is seeking a detail-oriented Warehouse Associate to support the Authentication Centers in Phoenix, AZ. You will move items across departments, assist with receiving and sorting, and help ensure products are prepared for listing on our site.

Key tasks include distributing items to Jewelry, Ready-To-Wear, Men’s, Shoes & Accessories, and Handbags, maintaining organized racks, and performing quality checks with receiving tickets.

Qualifications

• 6+ months of experience working in a warehouse production environment
• Proven ability to excel in a high-volume, repetitive, quota-driven environment
• Self-motivation and a drive to achieve results
• Exceptional attention to detail and organization skills
• Adaptability and openness to change
• Ability to lift and move up to 25 pounds
• Ability to stand for up to 8 hours at a time
• Ability to read and write in English
• Proficiency with Mac OS and Google Suite

Responsibilities

• Distribute product to respective Authentication departments (Jewelry, Ready-To-Wear, Men’s, Shoes & Accessories, and Handbags)
• Ensure sorting racks are full and product is distributed evenly
• Quality controlling every item at pick-up, ensuring everything has a receiving ticket
• Transfer rejected items to consignor returns department
• Work with Lead Receivers to ensure VIP consignments are given to the proper authentication teams
• Stock Receiving Desk with supplies (hangers, containers, plastic sleeves, printer paper, etc.)
• Distribute inbound boxes and/or bags to Receiving, keeping multiple bag consignments together
• Help keep Receiving area organized by condensing and organizing consignments in the staging area
• Operate manual pallet jack to move product and pallets throughout the warehouse (training will be provided)

Skills

Warehouse experience

High-volume environment

Self-motivation

Attention to detail

Adaptability

English literacy

Lifting up to 25 pounds

Standing for 8 hours

Tools

Mac OS

Google Suite

Job description

About The Role

Our Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing to our website. As a Fashion Product handler, you will transport products ranging from designer clothing to fine jewelry and watches, to their prospective department. If you are a self-motivated individual who thrives in a fast-paced, production-driven environment, this could be the perfect match!

About The Role

Our Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing to our website. As a Fashion Product handler, you will transport products ranging from designer clothing to fine jewelry and watches, to their prospective department. If you are a self-motivated individual who thrives in a fast-paced, production-driven environment, this could be the perfect match!

What You Get To Do Everyday

• Distribute product to respective Authentication departments (Jewelry, Ready-To-Wear, Men’s, Shoes & Accessories, and Handbags)
• Ensure sorting racks are full and product is distributed evenly
• Quality controlling every item at pick-up, ensuring everything has a receiving ticket
• Transfer rejected items to consignor returns department
• Work with Lead Receivers to ensure VIP consignments are given to the proper authentication teams
• Stock Receiving Desk with supplies (hangers, containers, plastic sleeves, printer paper, etc.)
• Distribute inbound boxes and/or bags to Receiving, keeping multiple bag consignments together
• Help keep Receiving area organized by condensing and organizing consignments in the staging area
• Operate manual pallet jack to move product and pallets throughout the warehouse (training will be provided)

What You Bring To The Role

Minimum Requirements:

• 6+ months of experience working in a warehouse production environment
• Proven ability to excel in a high-volume, repetitive, quota-driven environment
• Self-motivation and a drive to achieve results
• Exceptional attention to detail and organization skills
• Adaptability and openness to change
• Ability to lift and move up to 25 pounds (moving and sorting product, etc.)
• Ability to stand for up to 8 hours at a time
• Ability to read and write in English

Preferred Requirements:

• Proficiency with Mac OS and Google Suite

Compensation, Benefits, + Perks

• $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental & Vision Insurance
• Paid parental leave
• 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 10 Paid Holidays
• State of the art, climate-controlled warehouse facility

The expected hourly rate for this role is $16-$16.5. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in‑house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men’s fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in‑home pickup, drop‑off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.