Product Engineer

Ultimate Staffing Services; Grapevine (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Ultimate Staffing is seeking a Product Engineer to join a client in Grapevine, Texas. This is a full-time, direct hire position.

Responsibilities include providing technical support to the production team, performing failure analysis on customer products, investigating root causes, contacting the client for escalations, and setting up the repair line with ESD tools and grounding. Qualifications include an Associate degree in engineering or 3+ years as a FA engineer for computing devices,

Qualifications

• Requires strong written and oral communication.
• Minimum Associate degree in engineering or 3+ years FA engineering experience.
• Hands-on hardware assembly/disassembly experience on computing devices.

Responsibilities

• Provide technical support to the production team.
• Perform failure analysis on customer products.
• Investigate and perform root cause analysis.
• Contact client for escalations.
• Set up repair line including ESD tools and grounding.
• Identify optimum analytical approaches to problems.
• Communicate with local and overseas teams via email/calls.
• Prepare parts for second-level failure analysis in a customer lab.

Skills

Communication skills

Office suite proficiency

Analytical & statistical skills

Education

Associate degree in engineering

Tools

UEFI

WINPE

CMD

Batch files

SDK/ADK

Configuration files

Job description

Product Engineer

Ultimate Staffing is seeking a Product Engineer to join a client in Grapevine, Texas. This is a full-time, direct hire position.

Responsibilities:

• Provide Technical Support to the production team.
• Perform failure analysis on customer products.
• Investigate and perform root cause analysis.
• Contact client for escalations.
• Set up repair line including ESD tools and grounding.
• Identify optimum analytical approaches critical to problems.
• Requires communication with local and overseas team via emails and conference calls.
• Prepare parts and components for Factory team second level failure analysis.
• Work inside customer lab.

Qualifications:

• Minimum Associate degree in product design, mechanical, electronic or computer engineering with little experience or 3+ years of equivalent experience as FA engineer for computing devices.
• Hands on Experience in hardware assembly and disassembly on computing devices
• Requires excellent written and oral communication skills.
• Must have strong Office suite knowledge (excel, word etc.).
• Requires moderate knowledge of UEFI, WINPE, CMD, Batch files, SDK, ADK, Configuration files.
• Effectively communicate concepts and solutions with various levels of the organization.
• Effectively liaison between Company and Client.
• Must be able to work cross-functionally with minimal supervision.
• Requires strong analytical and statistical skills.
• Requires flexibility to work overtime for special projects or business supports.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.