Product Enablement Manager - Managed Platform

Habitat For Humanity Of Durham; Durham (NC); On-site; USD 90,000 - 140,000; Full time

Job summary

Fidelity is seeking a Manager, Managed Platform Product Manager to support the FMAX platform and related managed account solutions. You will work with distribution partners and internal teams to gather requirements, coordinate releases, and monitor post-launch performance.

The role emphasizes data analysis, requirements gathering, and cross-functional collaboration within an agile, growth-oriented environment focused on wealth management platforms and investments.

Qualifications

• BS degree required.
• 3–7 years in financial services, product support, operations, consulting or related roles.
• Interest in investment products, managed accounts, and wealth management platforms.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Analytical mindset with experience working with data (Excel preferred).
• Effective written and verbal communication skills.
• Ability to collaborate across teams and build strong working relationships.
• Problem-solving skills with a proactive, solution-oriented approach.
• Basic understanding of financial markets, investment products, or brokerage services is a plus.
• Familiarity with Excel, PowerPoint, and collaboration platforms (Teams).

Responsibilities

• Support day-to-day product management activities for the FMAX platform and related managed account solutions.
• Assist in triaging and responding to inquiries related to managed platforms via email and collaboration tools.
• Contribute to product development by gathering requirements, documenting workflows, and supporting testing.
• Perform data collection and basic analysis to identify trends and opportunities for improvements.
• Partner with technology, operations, distribution, and service teams to resolve client issues.
• Support product lifecycle processes, including documentation, release coordination, and post-launch monitoring.
• Prepare materials for internal stakeholders, including product updates, presentations, and reporting.
• Gather feedback from distribution partners and internal teams to inform product improvements.
• Develop foundational knowledge of managed accounts, platform capabilities, and industry trends.

Skills

Product management

Data analysis

Excel

Cross-team collaboration

Communication skills

Financial services

Problem solving

Education

BS degree

Tools

Excel

PowerPoint

Teams

Job description

Fidelity is seeking a Manager, Managed Platform Product Manager to support the FMAX platform and related managed account solutions. You will work with distribution partners and internal teams to gather requirements, coordinate releases, and monitor post-launch performance.

The role emphasizes data analysis, requirements gathering, and cross-functional collaboration within an agile, growth-oriented environment focused on wealth management platforms and investments.