Product Documentation Specialist — Release Notes & AI-Driven Docs

cccis; Chicago (IL); Presencial; USD 63.000 - 75.000; Jornada completa

Descripción de la vacante

CCC Intelligent Solutions Inc. is a leading cloud platform for the property and casualty insurance economy, seeking a Product Documentation Specialist to join a new function focused on improving the quality, consistency, and usability of product knowledge.

You will write release notes, changelogs, and product documentation for assigned product teams, and help shape standards, templates, and workflows to support scalable documentation practices across the organization.

Formación

• Experience writing release notes, changelogs, and product documentation.
• Ability to translate technical changes for varied audiences.
• Excellent written communication under deadline.

Responsabilidades

• Write, review, and publish release notes and changelogs for assigned product teams.
• Partner with Product, Engineering, Design, and Product Operations to understand what shipped and who it affects.
• Apply and evolve documentation standards, templates, metadata, and source-of-truth practices with Confluence as canonical source.

Conocimientos

Release notes

Confluence

Jira

Audience writing

AI assistance

Herramientas

Jira

Confluence

Descripción del empleo

CCC Intelligent Solutions Inc. is a leading cloud platform for the property and casualty insurance economy, seeking a Product Documentation Specialist to join a new function focused on improving the quality, consistency, and usability of product knowledge.

You will write release notes, changelogs, and product documentation for assigned product teams, and help shape standards, templates, and workflows to support scalable documentation practices across the organization.