AI-Driven Product Documentation Specialist

CCC Information Services; Chicago (IL); Hybrid; USD 63,000 - 75,000; Full time

Benefits offered by this job

401K Match

Paid time off

Annual Incentive Plan

Job summary

CCC Intelligent Solutions Inc. is seeking a Technical Product Documentation Specialist for a hybrid Chicago-based role.

You will create release notes, changelogs, and product documentation while shaping standards, templates, and workflows that support scalable docs across product teams. The role emphasizes translating complex technical changes for diverse audiences, collaborating across Product, Engineering, and Design, and ensuring accuracy against approved source material with governance and

Qualifications

• Experience writing release notes, changelogs, product documentation, or similar communications.
• Excellent written communication, concise and accurate under deadlines.
• Ability to structure a developing function in a fast-moving, cross-functional environment.

Responsibilities

• Write, review, and publish release notes and changelogs for assigned product teams.
• Partner with product, engineering, design, and operations to communicate changes clearly.
• Apply and evolve documentation standards, templates, taxonomy, and source-of-truth practices.

Skills

Release notes

Technical writing

Audience judgment

Tools

Jira

Confluence

AI-assisted writing

Job description

CCC Intelligent Solutions Inc. is seeking a Technical Product Documentation Specialist for a hybrid Chicago-based role.

You will create release notes, changelogs, and product documentation while shaping standards, templates, and workflows that support scalable docs across product teams. The role emphasizes translating complex technical changes for diverse audiences, collaborating across Product, Engineering, and Design, and ensuring accuracy against approved source material with governance and