Product Director, Live Services for Casual Games

Electronic Arts Ltd; Orlando (FL); Remote; USD 120,000 - 160,000; Full time

Job summary

Electronic Arts is seeking an experienced Product Director for Pogo to lead product strategy and live services. You will own the roadmap, partner with Art, Design, Engineering, Production, Analytics, and Community, and deliver a high-retention live service that aligns with core business goals.

You will mentor the Product Management team, drive market intelligence, and implement data-informed decisions to maximize player engagement and monetization while sustaining trust and a great player

Qualifications

• 7+ years of product management experience in digital games or web/mobile consumer platforms.
• Proven ability to optimize, maintain, and scale an established, live consumer business with an engaged audience.
• High emotional intelligence (EQ) with track record of driving change across tenured teams.
• Deep understanding of the casual games space, player motivations, market trends, and business drivers.
• Passion for creating fun, engaging user experiences for everyday players.
• Curiosity with a focus on learning, adaptation, and iterative growth.
• Comfort working in a fully remote environment across multiple time zones.

Responsibilities

• Own the holistic product vision and roadmap for live operations, catalog health, platform enhancements, and game updates.
• Identify opportunities to evolve an existing web platform with scalable improvements.
• Develop deep player and market insights to drive product improvements and growth.
• Synthesize telemetry and transactional data into actionable roadmaps, executive narratives, and KPI benchmarks.
• Partner with leadership and finance to forecast and meet revenue, retention, and engagement goals.
• Balance monetization across subscriptions, advertising, and live events without harming player trust.
• Mentor and empower the Product Management team and promote accountability across the organization.
• Foster cross-functional alignment with studio leaders to realize the vision and strategy.

Skills

Product leadership

Data-informed decisions

Mentorship

Cross-functional collaboration

Customer empathy

Education

Bachelor's degree in a related field

Job description

Electronic Arts is seeking an experienced Product Director for Pogo to lead product strategy and live services. You will own the roadmap, partner with Art, Design, Engineering, Production, Analytics, and Community, and deliver a high-retention live service that aligns with core business goals.

You will mentor the Product Management team, drive market intelligence, and implement data-informed decisions to maximize player engagement and monetization while sustaining trust and a great player