Product Director

Electronic Arts Ltd; Orlando (FL); Remote; USD 120,000 - 160,000; Full time

Job summary

Electronic Arts is seeking an experienced Product Director for Pogo to lead product strategy and live services. You will own the roadmap, partner with Art, Design, Engineering, Production, Analytics, and Community, and deliver a high-retention live service that aligns with core business goals.

You will mentor the Product Management team, drive market intelligence, and implement data-informed decisions to maximize player engagement and monetization while sustaining trust and a great player

Qualifications

• 7+ years of product management experience in digital games or web/mobile consumer platforms.
• Proven ability to optimize, maintain, and scale an established, live consumer business with an engaged audience.
• High emotional intelligence (EQ) with track record of driving change across tenured teams.
• Deep understanding of the casual games space, player motivations, market trends, and business drivers.
• Passion for creating fun, engaging user experiences for everyday players.
• Curiosity with a focus on learning, adaptation, and iterative growth.
• Comfort working in a fully remote environment across multiple time zones.

Responsibilities

• Own the holistic product vision and roadmap for live operations, catalog health, platform enhancements, and game updates.
• Identify opportunities to evolve an existing web platform with scalable improvements.
• Develop deep player and market insights to drive product improvements and growth.
• Synthesize telemetry and transactional data into actionable roadmaps, executive narratives, and KPI benchmarks.
• Partner with leadership and finance to forecast and meet revenue, retention, and engagement goals.
• Balance monetization across subscriptions, advertising, and live events without harming player trust.
• Mentor and empower the Product Management team and promote accountability across the organization.
• Foster cross-functional alignment with studio leaders to realize the vision and strategy.

Skills

Product leadership

Data-informed decisions

Mentorship

Cross-functional collaboration

Customer empathy

Education

Bachelor's degree in a related field

Job description

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Pogo has been the leader in online casual games since 1998. Featuring a growing library of 60+ titles spanning popular genres like Solitaire, Mahjong, Match 3, and more, Pogo exists to be the best destination for online casual games. We strive to produce high-quality HTML5-powered games with sophisticated metagames and social mechanics, all while working seamlessly across desktop, tablet and mobile web. Our fans and subscribers come to Pogo for fresh content, daily challenges, great events, new games, and a live service that delivers!

We are seeking an experienced Product Director to lead product strategy and live services for Pogo. In this key leadership role, you will report directly to the Studio General Manager and serve as the studio's strategic product anchor. You will partner with cross-functional leadership spanning Art, Design, Engineering, Production, Analytics, and Community to deliver a high-retention live service roadmap that delights players every day and meets core business outcomes. You will be responsible for gaining a deep understanding of Pogo players’ needs and Pogo’s key business objectives to plan, prioritize, and deliver the right content and feature improvements for our players.

Key responsibilities

Product Management

• Drive Portfolio Roadmap: Own the holistic product vision and roadmap, orchestrating live operations, catalog health, platform enhancements, and game updates to maximize lifetime engagement.
• Optimize an Established Ecosystem: Identify high-impact opportunities to evolve and grow an existing web platform, prioritizing scalable improvements over disruptive "0-to-1" rebuilds.
• Drive Player & Market Intelligence: Develop a deep understanding of player motivations, competitive titles, and market trends to identify opportunities for improvement and growth.
• Data-Informed Decision Making: Synthesize complex behavioral, telemetry, and transactional datasets into actionable product roadmaps, clear executive narratives, and measurable KPI benchmarks.

Financial Management

• Deliver Business Commitments:Partner with Studio Leadership and Finance to forecast, establish, and meet quarterly and annual revenue, retention, and engagement goals.
• Balance Multi-Stream Monetization: Optimize and grow our multi-tier business model across subscriptions, programmatic advertising, and live-event monetization without compromising player trust.

Leadership

• Lead the Product Discipline: Mentor and empower the Product Management team, fostering a culture of curiosity, data rigor, player empathy, and operational excellence.
• Foster Cross-Functional Alignment: Collaborate with other key studio leaders to support our vision, mission, and strategy; develop plans to achieve those goals
• Cultivate Healthy Accountability: Promote a development culture of healthy accountability, maximizing potential and pride in accomplishments

Qualifications

• 7+ years of product management experience in digital games or web/mobile consumer platforms
• Demonstrated success optimizing, maintaining, and scaling an existing, live consumer business with an established, highly engaged audience (as opposed to strictly early-stage startup/pre-launch environments).
• High emotional intelligence (EQ) with a track record of driving change collaboratively across tenured teams and deeply invested player communities.
• A deep understanding of the casual games space, including player motivations, market trends, and key business drivers.
• A genuine passion for creating fun, compelling, and engaging user experiences that resonate with everyday players.
• Natural curiosity with a strong emphasis on continuous learning, adaptation, and iterative business growth.
• Comfort and readiness to work effectively in a fully remote environment across multiple time zones.

Pay Transparency - North America

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).
PAY RANGES* British Columbia (depending on location e.g. Vancouver vs. Victoria) *$133,500 - $186,400 CAD

Pay is just one part of the overall compensation at EA.For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and other incentive programs.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.