Product Director, API Platform & Partner Ecosystem

Testing Site - JPMC; Plano (TX); On-site; USD 180,000 - 250,000; Full time

Job summary

JPMorganChase is seeking a Product Director in Consumer & Community Banking Technology to lead innovation across platform products and features that delight customers. You will challenge traditional approaches and drive cross-functional collaboration to deliver scalable financial solutions.

You will own the API Marketplace, partner onboarding, and customer success initiatives, guiding product lifecycle from ideation to GTM while mentoring the team to meet ambitious growth targets.

Qualifications

• 8+ years of experience delivering products, projects or technology applications.
• Experience owning a self-service partner facing platform.
• Experience developing and executing Go-To-Market strategy for platform products.
• Experience in customer onboarding and product adoption with success metrics.
• Extensive knowledge of product life cycle, technical design, and data analytics.
• Proven ability to influence discovery, ideation, strategic development, requirements definition, and value management.
• Experience driving change and managing stakeholders across functions.

Responsibilities

• Oversees the product roadmap, vision, development, execution, risk management, and business growth targets.
• Develops, owns and operates partner facing API platform.
• Ensures seamless connectivity for external facing APIs.
• Leads the entire product life cycle through planning, execution, and future development by adapting, developing new products and methodologies, managing risks, and achieving targets.
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping, adoption strategies, and delivery.
• Owns product performance and investments to achieve business objectives.
• Leads Customer Success and Go To Market for API Marketplace.

Skills

Product development

Go-To-Market

Stakeholder management

Customer onboarding

Data analytics

Team leadership

Tools

API platform

Open banking

Job description

JPMorganChase is seeking a Product Director in Consumer & Community Banking Technology to lead innovation across platform products and features that delight customers. You will challenge traditional approaches and drive cross-functional collaboration to deliver scalable financial solutions.

You will own the API Marketplace, partner onboarding, and customer success initiatives, guiding product lifecycle from ideation to GTM while mentoring the team to meet ambitious growth targets.