Senior Director of Software Engineering - API Marketplace

JPMorgan Chase & Co.; Seattle (WA); On-site; USD 220,000 - 310,000; Full time

Job summary

JPMorgan Chase & Co. in Seattle is seeking a Senior Director of Software Engineering to lead the external API developer portal for our strategic partners. You will drive adoption of technical methods across teams and help keep the firm at the forefront of industry trends and practices.

You will shape cross-functional delivery, governance, and security while guiding senior stakeholders and engineering leaders toward scalable, reliable API platforms and AI-enabled workflows.

Qualifications

• Formal training or certification on software engineering concepts; 10+ years applied experience.
• Proven experience in designing and implementing REST and GraphQL APIs.
• In-depth experience with one or more API Gateways for traffic and security.
• Proficient knowledge of React UI development for scalable interfaces.
• Demonstrated ability to influence across matrixed organizations and deliver value at scale.
• Experience leading multi-organization adoption of agentic AI-enabled engineering models; governance and measurement.
• Deep understanding of responsible AI risk, controls, and resiliency/security at scale.
• Experience leading complex projects covering design, testing, and operational stability.
• Experience hiring, developing, and recognizing talent.
• Extensive practical cloud native experience.

Responsibilities

• Leads external Partner API developer portal delivery for high-value customers to onboard to banking APIs and integrate with JPMorgan Chase.
• Collaborates with Product Management and Design to drive intuitive and robust API access aligned to business objectives.
• Fosters cross-team collaboration to expose B2B capabilities to Partners across the API value chain.
• Sets strategy for AI-enabled engineering, SDLC/TLM automation, and governance across departments.
• Uses enterprise tools to drive cross-domain reuse and measurable capacity unlocks.
• Provides leadership to teams across platforms, divisions, and lines of business.
• Interfaces with senior leaders and executives to drive consensus on priorities.
• Manages multiple stakeholders and large cross-product collaborations.
• Influences peers and senior stakeholders across business, product, and tech teams.

Skills

REST APIs

GraphQL APIs

API design

Leadership

Agentic AI

Responsible AI

Cloud native

Tools

API Gateways

React UI

AI-assisted dev tools

Job description

Your opportunity to make a real impact and shape the future of financial services is waiting for you. Let’s push the boundaries of what’s possible together.
As a Senior Director of Software Engineering at JPMorganChase within the Consumer and Community Banking, API Marketplace team, you lead the external API developer portal for our strategic partners. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.

Job responsibilities

• Leads the technology delivery of external facing Partner API developer portal tailored for high-value customers, enabling them to onboard to mission critical banking APIs and integrate with JPMC.
• Collaborates with Product Management and Design leadership to drive the developer portal allowing intuitive and robust API access from partners ensuring alignment to business objectives.
• Supports end-to-end API value chain by fostering a culture of collaboration and excellence with internal API providers exposing B2B capabilities to Partners.
• Sets and scales multi-department strategy for agentic AI-enabled engineering and SDLC/TLM automation (using enterprise-authorized tools within the work environment) to drive firmwide objectives (speed, scalability, reliability, and cost-to-serve), including portfolio-level standards for AI-orchestrated delivery workflows, release governance, automated test modernization, resilience engineering, and incident response acceleration; establishes guardrails for validation, security, resiliency, traceability, and reuse.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to drive cross-domain reuse and measurable capacity unlock outcomes across departments.
• Provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business
• Acts as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives
• Manages multiple stakeholders, complex projects, and large cross-product collaborations
• Influences peer leaders and senior stakeholders across the business, product, and technology teams

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
• Proven experience in designing and implementing REST and GraphQL APIs, with a strong understanding of best practices and standards.
• In-depth experience with one or more API Gateways, demonstrating the ability to manage and optimize API traffic and security.
• Proficient knowledge and hands-on experience with React UI development, showcasing the ability to build and maintain scalable and efficient user interfaces.
• Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
• Experience leading multi-organization adoption of agentic AI-enabled engineering operating models (using enterprise-authorized tools within the work environment), including defining governance (human-in-the-loop decisioning, quality gates), measurement frameworks, and secure handling of sensitive inputs/outputs across teams.
• Deep understanding of responsible AI risk, controls, and resiliency/security expectations at scale, with demonstrated ability to advise senior leaders on safe adoption, portfolio governance, and reuse-first strategies.
• Experience leading complex projects supporting system design, testing, and operational stability
• Experience with hiring, developing, and recognizing talent
• Extensive practical cloud native experience