Product Development Ops Analyst: Smartsheet & PLM Readiness

Kontoor Brands, Inc.; Greensboro (NC); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Paid Parental Leave

Flexible Fridays

Tuition Reimbursement

Apparel discounts

Job summary

Kontoor Brands, Inc. seeks a Business Solutions Analyst to drive operational excellence in retail product development by streamlining processes and building Smartsheet-based tools.

You will enable seasonal milestone management and Go-To-Market alignment, partnering with IT and business leads to ensure scalable, repeatable workflows. Responsibilities include designing and implementing solutions for line planning, milestone tracking, and reporting, plus training cross-functional teams to adopt new

Qualifications

• 4+ years of experience in business analysis, process improvement, or solutions analysis within retail, apparel, or consumer goods industries, with a focus on product development operations.
• Proven experience in designing and managing solutions that support product development workflows, including tools for automated workflows and dashboards.
• Demonstrated ability to translate business needs into scalable workflow solutions that improve efficiency and visibility across product development processes.
• Proficiency in Smartsheet, Microsoft Office Suite, and Adobe Creative Cloud.
• Excellent communication and facilitation skills, enabling effective training and alignment of cross-functional teams to enhance processes across company tools.

Responsibilities

• Analyze current product development workflows to identify opportunities for streamlining, reducing manual tasks, and improving efficiency to support seasonal milestone management and Go-To-Market alignment.
• Work with IT to evaluate and implement Smartsheet solutions for seasonal line planning, milestone tracking, sample management, fabric and trim tracking, and operational reporting.
• Liaison with cross functional teams to develop a deep understanding of their tools and processes needs so those needs can be effectively communicated to the IT and Governance teams.
• Lead discovery and working sessions with cross-functional partners, including design, technical design, product development, sourcing, and merchandising, to gather requirements and align tools with business processes.
• Provide training and develop documentation to align teams on tool use and process expectations across seasonal milestones, ensuring consistency and adoption across the organization.
• Collaborate with business leads and cross-functional teams to ensure data consistency, effective tool integration with existing workflows, and alignment with PLM readiness initiatives and future system integrations.

Skills

Business analysis

Process improvement

Solutions design

Smartsheet

MS Office

Adobe Creative Cloud

Communication

Facilitation

Tools

Smartsheet

Power BI

Job description

Kontoor Brands, Inc. seeks a Business Solutions Analyst to drive operational excellence in retail product development by streamlining processes and building Smartsheet-based tools.

You will enable seasonal milestone management and Go-To-Market alignment, partnering with IT and business leads to ensure scalable, repeatable workflows. Responsibilities include designing and implementing solutions for line planning, milestone tracking, and reporting, plus training cross-functional teams to adopt new