Business Solutions Analyst, Product Development Operations

kbi; Greensboro (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive benefits program

Paid parental leave

Flexible Fridays

Tuition reimbursement

Job summary

Kontoor Brands is seeking a Business Solutions Analyst to streamline product development operations using Smartsheet tools and to align processes with the Go-To-Market calendar. You will partner with IT and business leads to drive adoption and improve seasonal execution across workflows.

The role focuses on PLM readiness, data integrity, and scalable solutions, enabling consistent milestones and future system integrations.

Qualifications

• Weeks of experience in business analysis focused on product development operations.
• Ability to design and manage solutions that support development workflows.
• Strong communication to align teams and drive adoption of tools.

Responsibilities

• Analyze current product development workflows to identify streamlining opportunities.
• Collaborate with IT to implement Smartsheet solutions for planning, tracking, and reporting.
• Liaise with cross-functional teams to document needs and communicate them to IT and Governance.
• Lead discovery sessions with design, product, sourcing, and merchandising to gather requirements.
• Provide training and create docs to ensure consistent tool usage across milestones.
• Ensure data consistency and integration with existing workflows and PLM readiness.

Skills

Business analysis

Process improvement

Cross-functional collaboration

Training & facilitation

Tools

Smartsheet

Microsoft Office

Adobe Creative Cloud

Job description

Who We Are:

Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders.

Job Posting:

Business Solutions Analyst - Product Development Operations

Overview:

We are seeking a Business Solutions Analystto drive operational excellence within retail product development operationsby streamlining processes and implementing Smartsheet-based solutions aligned with the company’s Go-To-Market calendar. This role will focus on enhancing workflows, working with IT to building scalable Smartsheet tools, and collaborating with business leads to drive consistent execution and visibility across product development activities.

Additionally, this role will support the company’s efforts to align tools and processes to become PLM ready, ensuring product development operations are prepared for system integrations while maintaining seamless seasonal execution.

The ideal candidate will have a proven track record of designing, implementing, and managing toolsthat support product development workflows, with the ability to train and align cross-functional teams to drive adoption and improve processes across key seasonal milestones.

Key Responsibilities:

• Analyze current product development workflowsto identify opportunities for streamlining, reducing manual tasks, and improving efficiency to support seasonal milestone management and Go-To-Market alignment.
• Work with IT to evaluate and implement Smartsheet solutionsfor seasonal line planning, milestone tracking, sample management, fabric and trim tracking, and operational reporting.
• Liaisonwith cross functional teams to develop a deep understanding of their tools and processes needs so those needs can be effectively communicated to the IT and Governance teams.
• Lead discovery and working sessions with cross-functional partners, including design, technical design, product development, sourcing, and merchandising, to gather requirements and align tools with business processes.
• Provide training and develop documentation to align teams on tool use and process expectations across seasonal milestones, ensuring consistency and adoption across the organization.
• Collaborate with business leads and cross-functional teams to ensure data consistency, effective tool integration with existing workflows, and alignment with PLM readiness initiatives and future system integrations.

Required Qualifications:

• 4+ years of experiencein business analysis, process improvement, or solutions analysis within retail, apparel, or consumer goods industries, with a focus on product development operations.
• Proven experience in designing and managing solutions that support product development workflows, including tools for automated workflows and dashboards.
• Demonstrated ability to translate business needs into scalable workflow solutionsthat improve efficiency and visibility across product development processes.
• Proficiency in Smartsheet, Microsoft Office Suite, and Adobe Creative Cloud.
• Excellent communication and facilitation skills, enabling effective training and alignment of cross-functional teams to enhance processes across company tools.

Preferred Qualifications:

• A solid understanding of PLM systems and their integral role within the product development lifecycle is advantageous.
• Experience in supporting fabric and trim tracking workflows, sampling, and milestone tracking, ensuring alignment with seasonal execution requirements.
• Strong understanding of retail calendars, seasonal planning, and milestone managementwithin product development.
• Working knowledge of Power BI or other data visualization tools.

Why Join Us:

In this role, you will be a key partner in transforming product development operations by streamlining workflows, aligning tools and processes with the Go-To-Market calendar, and supporting the company’s PLM readiness initiatives. Your contributions will directly improve seasonal milestone execution, strengthen team alignment, and enhance operational efficiency across the organization.

Leadership Competencies Expected for this Role:

Emerging Leader

Global Agility – Open to diverse views, adapts to new ways of working

Purposeful Integrity – Demonstrates ethical behavior, follows through on commitments

Strategic Foresight – Understands team goals, asks strategic questions

Customer Centric Innovation – Suggests improvements from customer feedback, tries new methods

Urgency for Impact – Act quickly and take ownership of outcomes

Bold Accountability – Own your work and deliver consistently strong results

Empowered Collaboration – Share ideas, listens well, collaborates with peers

Why Kontoor Brands?

At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products.

When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family’s needs – now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement.

We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.