Product Design Lead – AI-Driven Workforce Platform

Rippling; New York (NY); Hybrid; USD 174,000 - 290,000; Full time

Job summary

Rippling in New York is seeking a Senior Product Designer to shape AI-enabled design for hourly workforce management, spanning forecasting, scheduling, time and attendance, and related workflows.

You will partner with product and engineering teams to define opportunities, prototype deeply with AI tools, and own outcomes from ideation to ship, ensuring usability, accessibility, and measurable business impact.

Qualifications

• 8+ years of end-to-end product design experience, with a portfolio demonstrating systems design and complex product delivery.
• Active use of LLMs (Claude, ChatGPT, or similar) in your design workflow, whether for research, requirements, copy, or exploration.
• Comfort with AI‑assisted prototyping tools (Cursor, Claude Code, or similar), even if you're not writing production code.
• A strong eye for craft, both interaction and visual, with the ability to set a high bar and drive quality across teams.
• A relentless customer focus and desire to dig deep to understand real user needs and translate them into design decisions that solve real problems.
• Exceptional communication skills, making abstract concepts understandable and guiding cross‑functional partners through tough decisions.

Responsibilities

• Design exceptional product experiences for modern workforce management across forecasting, scheduling, time and attendance, team communication, and the operational workflows that connect them.
• Get close to customers to understand how managers and admins actually run hourly teams: where workflows break, where complexity hides, and where better design can drive real business impact.
• Design scalable capabilities and platform patterns that work for multiple products, customer segments, and use cases, creating coherent experiences across Rippling’s broader platform.
• Use AI as a core part of your design process to clarify problem spaces, generate and refine requirements, explore edge cases, and pressure-test solutions before they reach production.
• Prototype with AI‑assisted tools to make ideas tangible quickly, explore realistic interactions, and validate solutions through working flows rather than static mocks alone.
• Develop a hands‑on understanding of evolving AI capabilities by building with it, and bringing the knowledge into your product and design decisions.

Skills

Product design

Systems design

AI in design

AI prototyping

Craftsmanship

Customer focus

Cross-functional collaboration

Portfolio demonstration

Tools

Cursor

Claude Code

Job description

Rippling in New York is seeking a Senior Product Designer to shape AI-enabled design for hourly workforce management, spanning forecasting, scheduling, time and attendance, and related workflows.

You will partner with product and engineering teams to define opportunities, prototype deeply with AI tools, and own outcomes from ideation to ship, ensuring usability, accessibility, and measurable business impact.