Product Compliance Specialist

Flat River Group; Grand Rapids (MI); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Flexible Work Arrangement

Competitive Pay

Generous PTO

Paid Holidays

Comprehensive Benefits

Life & Disability Insurance

Paid Maternity Leave

401(k) with Company Match

Tuition Reimbursement

Job summary

Flat River Group is seeking a Product Compliance Specialist in a hybrid role based in Michigan. You will review and ensure product compliance for imported goods, collaborating across Product Compliance, Vendor Management, Sales, and Logistics teams.

The ideal candidate has experience with CPSA, CPSIA, TSCA and a strong eye for detail, with the ability to educate partners and document best practices as the company expands into new markets.

Qualifications

• Strong analytical and problem-solving skills to evaluate regulatory information.
• Excellent written and verbal communication to convey requirements clearly.
• Strong attention to detail with organizational skills for compliance docs.
• Ability to collaborate across departments and with external partners.
• Creative and solution-oriented thinker for compliance challenges.
• Demonstrated determination and resiliency with regulatory requirements.
• Proficiency with Microsoft Office and common business software.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Responsibilities

• Apply SME-level knowledge of US product compliance requirements (CPSA, TSCA) to imported goods.
• Identify products subject to regulation and classify them using trackers.
• Request and review vendor documentation; resolve any document errors.
• E-file compliance data within the CPSC product registry.
• Coordinate with Logistics and Broker to ensure timely filings.
• Collaborate on process improvements and update SOPs.

Skills

Analytical thinking

Communication skills

Attention to detail

Cross-functional collaboration

Creative problem solving

Resilience

Microsoft Office

Multitasking

Tools

Microsoft Office

Job description

Flexible Work Arrangement – This is a full-time hybrid role

Competitive Pay – Commensurate with experience

Generous Paid Time Off – Unlimited Paid Leave (speak to recruiter for details!)

Paid Holidays – Celebrate and recharge throughout the year.

Comprehensive Benefits – Medical, dental, and vision coverage with FSA/HSA options (waiting period applies).

Company-Paid Life & Disability Insurance – Peace of mind for you and your family.

Paid Maternity Leave – Supporting you during life’s milestones.

401(k) with Company Match – Immediately vested upon hire to help build your future

Tuition Reimbursement Program – Grow your skills and career on us!

Who is Flat River Group?

Founded in 2011 and headquartered in Belding, Michigan, Flat River Group, LLC is a leading end-to-end ecommerce partner that works with vendors to take their businesses to the next level by accelerating ecommerce sales growth. We sell a variety of product categories as a 1st Party Seller, including toys, games, pet, sports & outdoor, home and patio, lawn & garden. Flat River Group has experienced incredible growth, and we now have multiple US-based distribution facilities.

Your Mission in This Role

We’re recruiting a Product Compliance Specialist to help ensure the products Flat River Group brings to market meet applicable regulatory and compliance requirements. This position will work closely with the Product Compliance, Vendor Management, Sales, Logistics, and other internal teams to review product requirements, obtain and evaluate vendor documentation, manage compliance certifications, and identify and resolve compliance issues.

The ideal candidate will bring strong knowledge of consumer product regulations, excellent attention to detail, and the ability to take ownership of complex compliance matters from identification through resolution. You’ll also have the opportunity to research emerging requirements, educate vendor partners, improve internal processes, and help build scalable compliance practices as Flat River Group continues to grow into new product categories and markets. Join our team and play an important role in helping us expand our product selection while maintaining the highest standards of compliance and operational excellence.

What You’ll Get to Do

• Apply SME-level knowledge of, primarily, the product compliance requirements of imported goods into the US under the CPSA and EPA TSCA Chapter 13.
• Identify incoming products which are subject to regulation and classify appropriately, utilizing shared product trackers.
• Request and obtain compliance documentation from vendors and review to ensure the products are compliant for the U.S. market. If a document is rejected, the errors must be identified and resolved.
• E-File compliance certification data within the CPSC’s product registry.
• Work closely with the Logistics Team and our Broker to ensure the E-Filing process is completed in a timely manner.
• Collaborate with other members of the Product Compliance Team to identify opportunities for continuous improvement and create or update process documentation.
• Grow with the company – be able to research and learn the compliance requirements for new business segments and new jurisdictions.
• Proven track record of taking ownership and driving results.
• Educate vendor partners on retail customer expectations, creating best-in-class reference documents. You will educate and inform, receive, review and submit documents provided, while handling defects and solving compliance issues.
• Work with the Compliance Manager to invent and streamline processes and requirements to enable Flat River Group’s Retail Supply Chain to expand product selection and availability.
• Develop best-in-class processes, systems, and standard operating procedures as well as drive continual improvement.

Skills That Make You Shine

• Strong analytical and problem-solving skills, with the ability to evaluate complex regulatory and compliance information.
• Excellent written and verbal communication skills, with the ability to communicate requirements clearly to both internal and external stakeholders.
• Strong attention to detail and organizational skills, particularly when managing compliance documentation, testing records, and regulatory requirements.
• Ability to collaborate effectively and influence others across departments and with external partners.
• Creative and solution-oriented thinker who can identify practical approaches to compliance and product-related challenges.
• Demonstrated determination and resiliency when navigating complex regulatory requirements or resolving compliance issues.
• Proficiency with Microsoft Office and other common business software applications.
• Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment.

Experience That Sets You Up for Success

• 2+ years of experience working with imported consumer products and regulatory compliance, including ensuring products meet applicable U.S. federal, state, and local requirements.
• Experience with U.S. regulatory requirements and consumer product safety regulations, including CPSIA, CPSA, and applicable testing processes.
• Experience reviewing and interpreting third-party product testing documentation, including reports from CPSC-accepted laboratories demonstrating compliance with applicable ASTM and CPSIA requirements, as well as corresponding Children’s Product Certificates (CPCs).
• Working knowledge of applicable state and federal regulatory requirements, such as California Proposition 65.
• Experience with product compliance documentation and CPSC eFiling requirements.
• Experience working within one or more of the following regulatory environments is preferred: consumer product safety, food, drug and cosmetics, toys, electronics, import regulations, private-label product development, EPA (TSCA/FIFRA), FDA, and/or DOE requirements.