Product Analyst, Patient Experience & Access

BEHAVIORAL HEALTH PRACTICE SERVICES LLC.; United States; Remote; USD 71,779 - 86,135; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D insurance

Disability insurance

Life insurance

401(k) retirement with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Product Analyst to translate patient and caregiver needs into actionable product requirements and delivery support. You will work with Product Management, Engineering, Clinical Operations, and Data teams to improve access, engagement, and outcomes across the patient journey.

The role emphasizes data-informed decisions, creating scalable digital experiences, and alignment with measurable outcomes like access and care quality.

Qualifications

• 1–4 years of experience in product analysis, business analysis, healthcare operations, or data analytics.
• Strong ability to translate business needs into structured requirements.
• Experience working with data (SQL, Excel, BI tools, or similar).
• Excellent communication and organizational skills.

Responsibilities

• Translate business and clinical needs into clear functional specifications, user stories, and acceptance criteria.
• Maintain and refine the product backlog in partnership with the Product Manager.
• Support roadmap planning through feasibility analysis, effort estimation, and dependency mapping.
• Query and analyze EHR, operational, and engagement data to inform product decisions.
• Partner with Data/BI teams to define and validate KPIs tied to product performance.
• Develop knowledge of patient workflows (scheduling, documentation, billing, care coordination).
• Participate in workflow observation, user interviews, and stakeholder discovery sessions.
• Act as a liaison between Engineering, Clinical Operations, Compliance, and IT Support.
• Participate in agile ceremonies, track dependencies, risks, and action items.

Skills

Product analysis

Business analysis

Healthcare operations

Data analytics

Tools

SQL

Excel

BI tools

Job description

LifeStance Health is seeking a Product Analyst to translate patient and caregiver needs into actionable product requirements and delivery support. You will work with Product Management, Engineering, Clinical Operations, and Data teams to improve access, engagement, and outcomes across the patient journey.

The role emphasizes data-informed decisions, creating scalable digital experiences, and alignment with measurable outcomes like access and care quality.