Product Analyst - Operations

Acuity; Northern (KY); Hybrid; USD 66,000 - 116,000; Full time

Benefits offered by this job

401(k) contribution

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

Paid time off

Employee Assistance Program

Job summary

Acuity is seeking a Product Analyst – Operations to support maintenance, monitoring, and enhancement of Acuity’s insurance product portfolio across Commercial and Personal Lines. This role ensures products stay competitive and compliant, overseeing forms, rates, rules, and regulatory requirements.

The position emphasizes collaboration with Product Development, Underwriting Compliance, and various departments to drive market strategy while delivering reliable data and actionable insights.

Qualifications

• Bachelor’s degree or extensive applicable experience.
• Experience in maintaining and enhancing insurance products/services in a collaborative environment.
• Knowledge of forms, rates, rules, and regulatory filings is preferred.

Responsibilities

• Draft forms, endorsements, notices, rates, and rules for products.
• Coordinate form/rate/rule filings and ensure deadlines are met.
• Prepare and submit statistical reports and ISO reporting.

Skills

Analytical skills

Regulatory awareness

Stakeholder communication

Project coordination

Education

Bachelor's degree

Tools

DevOps

Workfront

Adobe Acrobat

Microsoft Office

Job description

Acuity is seeking a Product Analyst – Operations to support the ongoing maintenance, monitoring, and enhancement of Acuity’s existing insurance product portfolio across both Commercial Lines and Personal Lines. This role plays a key part in supporting Acuity’s market strategy by ensuring products remain competitive, compliant, and aligned with evolving market needs through careful oversight of forms, rates, rules, and regulatory requirements.

ESSENTIAL RESPONSIBILITIES:

• Work with Product Development/Underwriting Compliance to draft forms, endorsements, notices, rates, and rules for new and existing products. Coordinate review of changes with Product Compliance.
• Coordinate preparation of and submit form, rate, and rule filings, by gathering information, completing templates, and helping ensure deadlines are met.
• Prepare and submit statistical reports, coordinate data calls and survey requests response, manage ISO reporting process.
• Support ongoing maintenance and enhancement of existing insurance products in alignment with strategic objectives; ensure continued market competitiveness and regulatory compliance with a focus on customer expectations.
• Provide guidance to the business on required/desired changes to products, services, and geographies and participate in centralized regulatory change management efforts.
• Coordinates timely implementation of regulatory changes across departments.
• Proactively monitor insurance industry and macroeconomic trends to support Acuity's dynamic and ongoing strategies.
• Actively pursue continued professional development, including strengthening coverage language aptitude, enriching industry knowledge, and deepening research and analytical capabilities.
• Highly regular and predictable attendance.
• Performs other duties as assigned.

EDUCATION:

Bachelor’s degree or extensive applicable experience.

EXPERIENCE:

Experience in maintaining and enhancing insurance products/services in a collaborative environment. Market and product research/analysis experience, with demonstrated expertise in either Personal or Commercial lines property and casualty insurance products. Strong analytical skills and experience with insurance department filings preferred. Detailed knowledge of insurance forms and coverages is a plus.

OTHER QUALIFICATIONS:

• Effectively prioritizes, organizes, and accomplishes tasks in a self-directed environment.
• Works effectively with stakeholders, customers, and resources from varied disciplines.
• Excels in verbal and written communications, interpersonal interactions, and leadership, effectively collaborating with a broad audience ranging from peers to senior executive leaders.
• Displays strong capabilities in research, analysis, and critical thinking.
• Detail-oriented and focused on problem-solving.
• Good organizational skills and mathematical skills.
• Adapts readily to changing conditions, while remaining positive and productive.
• Prioritizes, organizes, and accomplishes tasks effectively in a self-directed environment with the ability to take ownership and drive objectives.
• Willingly contributes to innovative approaches and solutions.
• Capable of working with a variety of computer software programs including Microsoft Products, Adobe Acrobat, Dev Ops and Workfront.

*Acuity does not sponsor applicants for U.S. work authorization.*

This job is classified as exempt.

For this role, Acuity offers a comprehensive benefits package, including a generous 401(k) contribution, medical, dental, vision, life and disability insurance, paid time off, an Employee Assistance Program, and more. A full description of benefits and eligibility will be provided to candidates during the hiring process.

We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Acuity will include at least one in-person interview during the hiring process for all positions.

If you have a disability and require reasonable accommodations to apply or during the interview process, including for in-person interviews, please contact our Talent Acquisition team at [e-mail] . Acuity is dedicated to offering reasonable accommodations during our recruitment process for qualified individuals.

The salary range for this position is $66,000 - $116,000 annually. This salary range is an estimate, and the actual salary will vary based on applicant’s education, experience, knowledge, skills, and abilities.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.