Product Analyst, Deposits — Data-Driven Insights

Provident Bank; Woodbridge Township (NJ); On-site; USD 77,000 - 110,000; Full time

Benefits offered by this job

Paid time off (PTO)

Holiday PTO

Health and Wellness benefits

401(k) Retirement Plan

Job summary

Provident Bank is seeking a Product Analyst for Consumer Deposits in Iselin, NJ. The role focuses on analyzing product performance, customer behavior, and market trends to support development and optimization of banking products and services.

You will partner with Product Management, Operations, Technology, Marketing, Finance, and Risk to provide actionable insights and drive decisions that enhance the customer experience. Strong Excel and BI skills, plus 5 years in related roles, are expected.

Qualifications

• Bachelor's degree in Business Administration, Finance, Economics, Analytics, Information Systems, Mathematics, Statistics, or a related field.
• Five years of experience in product management, product analytics, business analytics, financial services, or a related field.
• Experience analyzing customer, financial, and operational performance data.
• Strong analytical and problem-solving skills with the ability to translate complex data into actionable business insights.
• Advanced proficiency in Microsoft Excel and data analysis tools.
• Strong attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills with strong stakeholder management and collaboration capabilities.

Responsibilities

• Monitor and analyze product performance using financial, operational, and customer metrics; develop dashboards, scorecards, reporting packages, and product health assessments.
• Analyze customer behavior, adoption patterns, retention, engagement, trends, opportunities, and risks; recommend actions that improve product performance and customer experience.
• Partner with Product Managers to gather and validate business requirements and support business cases, forecasts, ROI analyses, impact assessments, product launches, enhancements, and post-implementation reviews.
• Conduct market and competitive analysis, monitor customer needs and emerging technologies, and evaluate competitor products, pricing strategies, and feature sets.
• Use analytics and business intelligence tools to identify actionable insights; develop recurring and ad hoc reports for executive leadership and help ensure reporting accuracy and data integrity.
• Collaborate with Operations, Compliance, Risk, Finance, Marketing, Technology, and Data teams on governance, approvals, audits, strategic initiatives, documentation, testing, and implementation activities.
• Help ensure product operations align with applicable federal and state regulations and remain informed on industry best practices.

Job description

Provident Bank is seeking a Product Analyst for Consumer Deposits in Iselin, NJ. The role focuses on analyzing product performance, customer behavior, and market trends to support development and optimization of banking products and services.

You will partner with Product Management, Operations, Technology, Marketing, Finance, and Risk to provide actionable insights and drive decisions that enhance the customer experience. Strong Excel and BI skills, plus 5 years in related roles, are expected.