Deposits Product Manager – Private Banking

Citizens Bank; Westwood (MA); Hybrid; USD 128,000 - 150,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Retirement benefits

Flexible work arrangements

Education reimbursement

Wellness programs

Job summary

Citizens Bank Private Bank seeks a Deposits Product Manager to own product strategy, pricing, performance, and risk alignment for deposits within the private banking domain. You will shape product roadmaps, assess client needs, and guide advisor enablement to enhance efficiency and client experience.

Collaborate with Experience Owners to translate market insights into prioritized product actions, manage profitability, and ensure compliance.

Qualifications

• Experience in product management, lending, deposits, treasury, or private banking.
• Strong analytical, credit, and financial skills.
• Ability to manage cross-functional work and influence stakeholders.
• Clear, structured communication and strategic thinking skills.

Responsibilities

• Owns strategy, positioning, and enhancement roadmap for assigned products within the domain.
• Develops product proposals, business cases, and strategic recommendations.
• Ensures product design aligns with client needs, business goals, credit appetite, and market positioning.
• Maintains product policies, procedures, and advisor guidance.
• Gathers and analyzes advisor feedback, client insights, and competitive trends.
• Identifies gaps and opportunities to enhance product relevancy or competitiveness.
• Transforms findings into clear product recommendations and priorities.
• Conducts pricing analysis and recommends rate, fee, and structural changes.
• Monitors profitability, revenue contribution, and return metrics.
• Ensures pricing actions are aligned with business, liquidity, risk, and market dynamics.
• Reviews performance metrics, credit trends, and emerging risks.
• Supports risk analysis and contributes to policy or guideline updates.
• Partners with Experience Owners to ensure product features and enhancements reflect business intent.
• Identifies process friction points and recommends improvements to enhance client experience.
• Ensures advisors have the right tools, materials, and clarity to use the product effectively.
• Works with Marketing to update product materials, client communications, and advisor enablement content.
• Ensures messaging is accurate, compelling, and aligned with product strategy.

Skills

Product management

Deposits

Private banking

Cross-functional collaboration

Analytical skills

Job description

Citizens Bank Private Bank seeks a Deposits Product Manager to own product strategy, pricing, performance, and risk alignment for deposits within the private banking domain. You will shape product roadmaps, assess client needs, and guide advisor enablement to enhance efficiency and client experience.

Collaborate with Experience Owners to translate market insights into prioritized product actions, manage profitability, and ensure compliance.