Product Analyst

TechDigital Group; Bolingbrook (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading technology firm in Illinois seeks an experienced business or product analyst to work closely with retail or e-commerce customers. This role requires strong experience in Agile practices, user story writing, and a solid understanding of business processes. The ideal candidate will act as a liaison between stakeholders and technical teams and must be comfortable working central time hours.

Qualifications

• 8 years of experience working with retail or e-commerce customers as a business analyst or product analyst.
• Strong understanding of Agile practices and story writing.
• Experience in writing, prioritizing, and grooming User stories.

Responsibilities

• Acts as a liaison between business stakeholders and technical teams.
• Conducts detailed requirements analysis and documents specifications.
• Helps train end-users and provides ongoing support post-deployment.

Skills

JIRA

Confluence

Retail or E-commerce knowledge

Agile practices

User story writing

Business process optimization

Job description

Skills Matrix

JIRA, Confluence, Retail or E-commerce

• 8 years of experience working with retail or ecommerce customers (must have knowledge about My account and Checkout) as a business analyst or product analyst
• Knowledge of Agile practices and strong story writing is must
• Experience in writing, prioritizing and grooming User stories is must
• Strong understanding of business processes, systems analysis, and requirements gathering.
• Experience working with JIRA, confluence is must
• Experience of writing story in Gherkin format is must
• Experience on Analytics will be an additional advantage.
• Act as a liaison between business stakeholders and technical teams to ensure requirements are accurately captured and implemented.
• Excellent end to end understanding of SDLC methodologies such as Waterfall, Agile, Scrum, Hybrid, Incremental Application Development.
• Work closely with business stakeholders to understand their needs, objectives, and pain points.
• Conduct detailed requirements analysis, documenting functional and non-functional specifications.
• Help train end-users and provide ongoing support during and after project deployment.
• Should be comfortable working in 8 am – 5 pm central time slot
• Excellent problem-solving skills with a focus on business process optimization.
• Strong verbal and written communication skills, with the ability to present complex information clearly.
• Ability to collaborate effectively across functional teams.
• A proactive approach with a strong sense of ownership and accountability.