Business Analyst

Cypress HCM; Minneapolis (MN); On-site; USD 80,000 - 100,000; Full time

Job summary

A technology solutions company in Minnesota is looking for a Product Analyst to support customer and market research, develop technological solutions, and maintain the product roadmap. The ideal candidate will have a Bachelor's degree in Business or Finance, 3+ years of experience in a related field, and strong analytical and communication skills. This position involves collaborating with Product Management and Development teams to ensure business needs are met.

Qualifications

• 3+ years of Product Analyst or Business Analyst experience in Fintech/Payments/Banking or SaaS platforms.
• Ability to work through ambiguity.
• Strong communication and collaboration skills.

Responsibilities

• Support customer and market research to understand needs.
• Develop technological solutions for product improvement.
• Maintain prioritization of the product backlog.

Skills

Agile methodology

User story creation

Analytical work

Behavioral analysis tools

Data set analysis

Quality assurance

Cost/benefit analysis

Education

Bachelor's degree in Business or Finance

Job description

Responsibilities

• Support customer and market research and competitor benchmarking to understand customer needs and product feasibility
• Develop technological solutions to improve product and services
• Support development of the business plan e.g., target market analysis, product growth plan
• Support pricing strategy development by conducting data collection and analysis
• Document epics and write user stories
• Support development and management of the product roadmap
• Maintain prioritization of the product backlog
• Collect and analyze customer feedback
• Perform data collection and analysis to understand progress against KPIs
• Support Product Management as a liaison with Product Development Team to guide the PD team and ensure business needs are being conveyed and met e.g., clarify and elaborate stories as needed with developers, provide feedback on WIP and completed user stories

Requirements

Basic

• Knowledge of agile methodology
• Experience creating user stories and documenting epics
• Experience in performing analytical work
• Knowledge and use of behavioral analysis tools to understand user experience across different landscapes
• Experienced in analyzing data sets, creating flow diagrams, preparing high level summaries and workflows
• Experienced in quality assurance and usability testing
• Ability to conduct cost/benefit analyses

Preferred

• Bachelor's degree in Business or Finance
• 3+ years of Product Analyst or Business Analyst experience (Fintech / Payments / Banking OR SaaS platforms with transaction workflows)
• Ability to work through Ambiguity
• Team Development and Motivation
• Product Lifecycle Management
• Customer Centricity
• Digital IQ and Technology Transistor
• Analytical Judgement
• Accountability and Initiative
• Results Driven
• Experience collaborating with UX design
• Experience managing vendor relationshipsExperience managing internal and external integration partners
• Good communication and collaboration skills
• Intuitive problem solving, ability to troubleshoot errors and issues
• Strong written and verbal communications skills
• Business case development and strong presentation skills