Business Analyst

TechDigital Group; Bolingbrook (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

A technology solutions firm located in Bolingbrook, Illinois is seeking an experienced Business Analyst with a strong background in retail or eCommerce. The ideal candidate must have a minimum of 7-8 years of experience, expertise in Agile practices, and exceptional problem-solving abilities. The role involves collaborating with stakeholders to capture requirements and support users during project deployment. Competitive compensation and work environment included.

Qualifications

• Minimum 7-8 years of experience working as a business analyst or product analyst.
• Acting as a liaison between business stakeholders and technical teams.
• Conducting detailed requirements analysis and documenting specifications.

Responsibilities

• Ensure requirements are accurately captured and implemented.
• Train end-users and provide ongoing support during project deployment.
• Work closely with stakeholders to understand their needs.

Skills

Experience working with retail or ecommerce customers

Knowledge of Agile practices

Experience writing User stories

Understanding of business processes

Experience with JIRA and Confluence

Experience writing in Gherkin format

Problem-solving skills

Strong communication skills

Ability to collaborate across teams

Tools

JIRA

Confluence

Job description

Job Description

• Minimum 7-8 years ofexperience working with retail or ecommercecustomers(must have knowledge about My account and Checkout) as a business analyst or product analyst
• Knowledge of Agile practices and strong story writing is must
• Experience in writing, prioritizing and grooming User stories is must
• Strong understanding of business processes, systems analysis, and requirements gathering.
• Experience working with JIRA, confluence is must or similar.
• Experience of writing story in Gherkin format is must
• Experience on Analytics will be an additional advantage.
• Act as a liaison between business stakeholders and technical teams to ensure requirements are accurately captured and implemented.
• Excellent end to end understanding of SDLC methodologies such as Waterfall, Agile, Scrum, Hybrid, Incremental Application Development.
• Work closely with business stakeholders to understand their needs, objectives, and pain points.
• Conduct detailed requirements analysis, documenting functional and non-functional specifications.
• Help train end-users and provide ongoing support during and after project deployment.
• Excellent problem-solving skills with a focus on business process optimization.
• Strong verbal and written communication skills, with the ability to present complex information clearly.
• Ability to collaborate effectively across functional teams.
• A proactive approach with a strong sense of ownership and accountability.