Produce Team Lead: Elevate Customer Experience & Ops

Meijer Inc.; Leesburg (IN); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement &

Job summary

Meijer Inc. in Leesburg, Indiana, is seeking a customer-focused team leader to direct daily operations in the department and empower team members to deliver exceptional customer experiences. You will guide daily tasks, coach staff, and ensure adherence to Meijer standards while promoting an inclusive workplace.

The role requires strong communication, collaboration, and a proven ability to influence outcomes. Flexible, leadership-oriented individuals will thrive in this team-driven environment.

Qualifications

• Passion for customer service with total engagement.
• Excellent verbal and written communication.
• Retail or other customer service experience preferred.
• Ability to influence others.
• Able to lift, carry, push, pull, bend and twist while handling product.
• Commitment to fostering an inclusive environment.

Responsibilities

• Engage peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicate with team members and assign daily work tasks.
• Mentor and coach other team members to ensure customer service and sales goals are exceeded.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards.
• Work with leadership on department schedule to focus on engagement, customer service, store sales and profitability.
• Ensure freshness of products by monitoring rotation and dating policies.
• Guide the team in food safety standards and safe operations.
• Lead team members to ensure ordering, receiving, stocking, pricing and product display when applicable.
• Create an environment that supports Meijer culture, including Diversity, Equity, and Inclusion.
• Operate a register and cash handling when needed.
• Operate powered equipment where applicable.
• Participate in inventories to help achieve goals.
• May act in Lead capacity in other departments.

Skills

Customer service

Verbal & written communication

Influence others

Team leadership

Rapport building

Creative thinking

Retail experience

Diversity & inclusion

Job description

Meijer Inc. in Leesburg, Indiana, is seeking a customer-focused team leader to direct daily operations in the department and empower team members to deliver exceptional customer experiences. You will guide daily tasks, coach staff, and ensure adherence to Meijer standards while promoting an inclusive workplace.

The role requires strong communication, collaboration, and a proven ability to influence outcomes. Flexible, leadership-oriented individuals will thrive in this team-driven environment.