Produce Specialist — Freshness & Customer Service

The Kroger Co.; Yakima (WA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Kroger Co. is hiring for a customer-focused role in Yakima, WA. You will help create an outstanding customer experience, sustain a safe, clean store environment and support the department manager in achieving sales and profit goals.

You will engage with customers, promote corporate brands, maintain product knowledge, and assist with merchandising, labeling and inventory. It requires strong communication, stress management, basic math and a food handler permit upon employment.

Qualifications

• Ability to handle stressful situations
• Excellent communication skills
• Knowledge of basic math (counting, addition, subtraction)
• Current food handlers permit once employed
• Second language (speaking, reading and/or writing) desired

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers
• Promote Corporate Brands to customers
• Promote trust and respect among associates
• Create an environment that makes customers feel welcome and valued by answering questions about products
• Know products in the department and respond to questions with suggestions
• Assist with produce platters/trays preparation
• Inform customers of produce specials and promotions
• Recommend items to ensure customers get what they want
• Label, stock and inventory department merchandise
• Inspect products for quality and freshness and take appropriate action
• Report product ordering/shipping discrepancies to the department manager
• Maintain proper temperatures in cases and coolers and keep logs
• Follow safety procedures and report unsafe conditions
• Assist with equipment maintenance and report needs
• Report accidents to management
• Report safety risks or illegal activity to store management
• Work cooperatively in high-paced or stressful environments
• Handle conflicts in a professional manner
• Maintain honesty and integrity in customer and business information
• Follow directions and seek help to resolve issues
• Provide support to minors, individuals with special needs, and older adults
• Perform essential functions with or without reasonable accommodation

Skills

Stress management

Effective communication

Basic math

Food handler permit

Bilingual (2nd language)

Job description

The Kroger Co. is hiring for a customer-focused role in Yakima, WA. You will help create an outstanding customer experience, sustain a safe, clean store environment and support the department manager in achieving sales and profit goals.

You will engage with customers, promote corporate brands, maintain product knowledge, and assist with merchandising, labeling and inventory. It requires strong communication, stress management, basic math and a food handler permit upon employment.