Produce Clerk: Fresh Produce & Top Customer Service

Kroger Co.; Everett (WA); On-site; USD 29,000 - 36,000; Full time

Job summary

The Kroger Co. in Everett, WA is hiring for a customer service-focused role within our store.

You will assist the department manager in achieving sales and profit goals while delivering exceptional service and upholding safety and quality standards. Responsibilities include promoting corporate brands, assisting customers, answering product questions, stocking, labeling, inventory, and monitoring temperature controls and safety protocols.

Qualifications

• Effective communication in customer interactions.
• Ability to manage stress in a fast-paced retail environment.
• Basic math skills for cash handling and inventory counts.
• Current food handlers permit required upon employment.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome, important and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions with recommendations.
• Assist with produce platters/trays, inform customers of specials.
• Recommend items to ensure customers get what they want and need.
• Prepare, package, label and inventory merchandise.
• Review/inspect products for quality and freshness; take action as needed.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude; stay current with ads.
• Maintain proper temperatures in cases and coolers; log temps.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and report repairs.
• Notify management of accidents and safety risks.
• Report illegal activity to store management.
• Work cooperatively in high-paced environments and manage conflicts respectfully.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help to resolve issues.
• Provide support interactions with minors and/or individuals with special needs.

Skills

Effective communication

Stress management

Basic math

Second language

Education

Food handlers permit

Job description

The Kroger Co. in Everett, WA is hiring for a customer service-focused role within our store.

You will assist the department manager in achieving sales and profit goals while delivering exceptional service and upholding safety and quality standards. Responsibilities include promoting corporate brands, assisting customers, answering product questions, stocking, labeling, inventory, and monitoring temperature controls and safety protocols.