Produce Specialist - Fresh Produce & Customer-First Service

Kroger; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Columbus, OH seeks team members to deliver outstanding customer service and maintain a safe, clean store environment. You will assist the department manager in hitting sales and profit goals while upholding safety and quality standards.

The role emphasizes respect, integrity, and customer care across all interactions. You'll promote brands, help customers with product knowledge, and ensure merchandise is properly stocked and labeled.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.
• Comparable retail experience.
• Second language skills (speaking, reading and/or writing).

Responsibilities

• Role model the Friendly 3A’s: acknowledge, assist and appreciate customers.
• Promote corporate brands to customers.
• Promote trust and respect among associates.
• Create an inviting environment by answering questions about products in the department and store.
• Gain and maintain knowledge of department products and respond to questions.
• Assist with produce preparation and platters/trays.
• Inform customers of produce specials.
• Recommend items to ensure customers get what they want and need.
• Prepare, package, label and inventory merchandise.
• Inspect products for quality and freshness and take action on issues.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Maintain proper temperatures and log temperatures.
• Follow safety procedures and report unsafe conditions.
• Inspect equipment and notify management of repairs needed.
• Notify management of accidents.
• Report safety risks, theft, or fraud to store management.
• Work cooperatively in a fast-paced environment.
• Manage conflicts calmly and professionally.
• Protect customer and business information with honesty and integrity.
• Follow directions and seek help to resolve issues.
• Provide support to diverse customer groups including minors and seniors.
• Perform essential functions with or without reasonable accommodation.

Skills

Stress management

Communication skills

Basic math

Food handler permit

Retail experience

Second language

Job description

Kroger in Columbus, OH seeks team members to deliver outstanding customer service and maintain a safe, clean store environment. You will assist the department manager in hitting sales and profit goals while upholding safety and quality standards.

The role emphasizes respect, integrity, and customer care across all interactions. You'll promote brands, help customers with product knowledge, and ensure merchandise is properly stocked and labeled.