Produce Specialist: Fresh, Friendly Customer Service

Kroger; Canal Winchester (OH); On-site; USD 29,000 - 38,000; Full time

Job summary

Kroger in Canal Winchester, Ohio is seeking a front-line team member for the Produce department to deliver outstanding customer service and maintain a safe, clean store environment. You will assist the department manager in reaching sales and profit goals and uphold quality assurance standards, embodying the Customer 1st philosophy.

Role models the 3A’s of Friendly, promotes corporate brands, and helps customers with product knowledge, pricing, stocking, and safety compliance.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers
• Promote Corporate Brands to customers
• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products
• Gain and maintain knowledge of products sold within the department and respond to questions
• Assist with the preparation produce platters/trays
• Inform customers of produce specials
• Recommend items to customers to ensure they get what they want
• Adequately prepare, package, label and inventory merchandise
• Review/inspect products for quality and freshness
• Label, stock and inventory department merchandise
• Report product ordering/shipping discrepancies
• Display a positive attitude
• Stay current with ads
• Ensure proper temperatures in cases and coolers are maintained
• Reinforce safety programs and notify unsafe conditions
• Practice preventive maintenance and notify managers of repairs
• Notify management of accidents
• Report safety risks or illegal activity to store management
• Work cooperatively in high-paced and sometimes stressful environments
• Manage conflict in a constructive manner
• Be honest and confidential with customer and business information
• Follow directions and seek help to resolve issues
• Provide support interacting with minors, individuals with special needs, and older adults

Skills

Stress management

Effective communication

Basic math

Food handler permit

Job description

Kroger in Canal Winchester, Ohio is seeking a front-line team member for the Produce department to deliver outstanding customer service and maintain a safe, clean store environment. You will assist the department manager in reaching sales and profit goals and uphold quality assurance standards, embodying the Customer 1st philosophy.

Role models the 3A’s of Friendly, promotes corporate brands, and helps customers with product knowledge, pricing, stocking, and safety compliance.