Produce Specialist: Customer Experience Champion

Kroger; Cleves (OH); On-site; USD 24,000 - 36,000; Full time

Job summary

Kroger in Ohio seeks a customer-focused associate to deliver outstanding service and maintain a clean, safe store environment. You will support department goals, promote brand products, and help customers with questions and product choices.

You must demonstrate honesty, integrity, and a willingness to assist in a fast-paced setting while complying with safety practices and company policies.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.
• Current food handlers permit upon employment.

Responsibilities

• Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold.
• Gain and maintain knowledge of products sold and respond to questions and suggestions.
• Assist with the preparation produce platters/trays.
• Inform customers of produce specials.
• Recommend items to ensure customers get what they want and need.
• Adequately prepare, package, label and inventory merchandise.
• Review/inspect products for quality and freshness and take action as needed.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Ensure temperatures in cases and coolers are maintained with logs.
• Reinforce safety programs and identify unsafe conditions.
• Practice preventive maintenance and notify management of repairs.
• Notify management of accidents and report safety risks or illegal activity.
• Work cooperatively in high paced environments and manage conflicts calmly.
• Follow directions and seek assistance to resolve issues.
• Provide support interacting with minors, individuals with special needs, and older adults.

Skills

Stress management

Effective communication

Basic math

Education

Food handler permit

Job description

Kroger in Ohio seeks a customer-focused associate to deliver outstanding service and maintain a clean, safe store environment. You will support department goals, promote brand products, and help customers with questions and product choices.

You must demonstrate honesty, integrity, and a willingness to assist in a fast-paced setting while complying with safety practices and company policies.