Fresh Produce Specialist & Customer Experience Champion

Kroger Co.; Wilmington (OH); On-site; USD 15,000 - 21,000; Full time

Job summary

Kroger Co. is seeking a customer-focused team member to deliver outstanding service and maintain a safe, clean store environment in Ohio. You will assist the department manager in achieving sales goals and promote our brands while ensuring a welcoming experience for every customer.

Responsibilities include knowing products, suggesting purchases, preparing and labeling merchandise, and maintaining temperature logs. A strong emphasis on safety, teamwork, and integrity runs through every shift.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Current food handlers permit once employed.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment for customers.
• Assist the department manager in reaching sales and profit goals.
• Promote Corporate Brands and trust among associates.
• Answer questions about products and help customers feel welcome.
• Gain knowledge of products and make suggestions.
• Prepare produce platters/trays and inform customers of specials.
• Recommend items to ensure customers get what they want.
• Prepare, package, label and inventory merchandise.
• Review products for quality and freshness and take action as needed.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Maintain a positive attitude and stay current with ads.
• Ensure proper temperatures in cases and coolers and maintain logs.
• Reinforce safety procedures and notify management of unsafe conditions.
• Inspect equipment and report needs for repair.
• Notify management of customer or employee accidents.
• Report safety risks or illegal activity to store management.
• Work cooperatively in a fast-paced and sometimes stressful environment.
• Handle conflicts calmly and constructively.
• Maintain honesty and integrity with customer and business information.
• Follow directions and seek help to resolve issues.
• Provide support to minors, individuals with special needs, and older adults.
• Perform essential functions with or without accommodations.

Skills

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Current food handlers permit

Job description

Kroger Co. is seeking a customer-focused team member to deliver outstanding service and maintain a safe, clean store environment in Ohio. You will assist the department manager in achieving sales goals and promote our brands while ensuring a welcoming experience for every customer.

Responsibilities include knowing products, suggesting purchases, preparing and labeling merchandise, and maintaining temperature logs. A strong emphasis on safety, teamwork, and integrity runs through every shift.