PRODUCE/LEAD CLERK

Pick 'n Save in; Oak Creek (WI); On-site; USD 32,000 - 45,000; Full time

Job summary

A leading grocery store is looking for a Produce/Lead Clerk to manage the Produce department while providing outstanding customer service. The role involves ensuring product quality, staff training, and maintaining a safe environment while meeting sales goals. Ideal candidates should possess good communication skills and a basic understanding of math. Management experience in a similar field is preferred.

Qualifications

• 18 years of age required.
• Current food handler's permit once employed.

Responsibilities

• Direct and supervise all functions for the Produce department.
• Promote trust and respect among associates.
• Train and develop associates on job performance.

Skills

Effective communication skills

Ability to handle stressful situations

Knowledge of basic math

Job description

PRODUCE/LEAD CLERK (Finance)

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean, and fresh environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties, and activities for the Produce department. Support the day-to-day functions of the Produce operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Requirements:

• 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Current food handler's permit once employed

Desired Qualifications:

• Management experience preferred
• Produce experience

Additional Responsibilities:

• Adhere to all local, state, and federal laws, safety, and food safety regulations, and company guidelines.
• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Establish performance goals for the department and empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job, including inventory, stocking, CAO, Key Retailing, and other aspects.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions and recommending products within the department and store.
• Offer product samples and inform customers of produce specials.
• Review and inspect products for quality and freshness; take appropriate action on any issues.
• Utilize Fresh Insights to ensure proper sell-through and shrink reduction.
• Recommend produce items to customers to meet their needs.
• Develop and implement a department business plan to achieve desired results.
• Work in refrigerated areas for hours at a time and regularly lift up to 50 pounds.
• Implement merchandising promotional plans for the department.
• Keep all department associates updated on present, future, seasonal, and special ads.
• Monitor and control departmental expenses.
• Maintain awareness of inventory/stocking conditions and note discrepancies.
• Ensure price integrity, including shelf tags and promotional signs.
• Assist in the inventory process and ensure proper temperatures in cases and coolers, maintaining temperature logs.
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, and notifying management.
• Practice preventive maintenance by inspecting equipment and reporting repairs needed.
• Report safety risks, accidents, customer or employee incidents, and illegal activities such as theft or fraud.
• Must be able to perform essential functions with or without reasonable accommodation.