Produce & Floral Manager - Lead Fresh Ops & Guest Experience

Fresh Market Inc.; Wilmington (NC); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

30% team member discount

Early Earn Wage Access up to 50% (max

401K contribution and company match

Financial Wellness Program

Personal time off and additional time‑

Medical, Dental, Vision, Disability, &

Discounts on pet insurance, daycare, &

Job summary

The Fresh Market in Wilmington, NC is seeking a Produce-Floral Manager to lead inventory, pricing integrity and related operations with a focus on accuracy and efficiency. This role drives product availability and quality in a fast-paced environment.

You will oversee receiving, stocking, and the preparation of specialty produce items while guiding a team to deliver outstanding guest service, training colleagues, and upholding safety and sanitation standards.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership and team-development abilities.
• Proven ability to deliver excellent guest experience while achieving performance goals.

Responsibilities

• Greet guests and proactively assist them with accurate and timely service recommendations and special requests.
• Manage order guides, ordering deadlines, reduce shrink and damage.
• Properly receive/stock goods following rotation standards when replenishing product levels.
• Direct teams to handle, slice, and prepare specialty produce items, fruit and veggie platters and Convenient Meal Solutions while maintaining quality.
• Engage, motivate, coach, and train team members on-the-job and via internal platforms for safe, excellent guest service.

Skills

Leadership

Communication

Problem Solving

Conflict Resolution

Flexibility

POS systems

Scheduling tools

Microsoft Office Suite

Education

Associate’s degree in business/retail management

Equivalent experience

Food safety certification

Tools

POS systems

Scheduling tools

Microsoft Office

Job description

The Fresh Market in Wilmington, NC is seeking a Produce-Floral Manager to lead inventory, pricing integrity and related operations with a focus on accuracy and efficiency. This role drives product availability and quality in a fast-paced environment.

You will oversee receiving, stocking, and the preparation of specialty produce items while guiding a team to deliver outstanding guest service, training colleagues, and upholding safety and sanitation standards.