Produce & Floral Lead: Elevate Guest Experience

Fresh Market Inc.; Panama City (FL); Sur place; USD 45 000 - 63 000; Plein temps

Avantages offerts par ce poste

Team member discount

Early wage access

401K with company match

Financial wellness program

Personal time off

Medical/Dental/Vision/Life insurance

Pet insurance discounts

Résumé du poste

The Fresh Market is seeking a Produce & Floral Department Lead to support the Department Manager in delivering an exceptional guest experience. You will lead with care, coach the team, and ensure each department looks its best while maintaining smooth operations.

You will participate in scheduling, ordering, and merchandising, driving store success and profitability. This role emphasizes hospitality, teamwork, and hands-on leadership in a fast-paced environment.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Responsabilités

• Monitor labor schedules to meet productivity and budget goals.
• Maintain accurate inventory levels, minimize shrink, and support ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Connaissances

Leadership

Guest service

Team coaching

Communication

Problem solving

Flexibility

POS systems

Microsoft Office

Formation

Associate degree in business/retail

Outils

POS systems

Scheduling software

Microsoft Office

Description du poste

The Fresh Market is seeking a Produce & Floral Department Lead to support the Department Manager in delivering an exceptional guest experience. You will lead with care, coach the team, and ensure each department looks its best while maintaining smooth operations.

You will participate in scheduling, ordering, and merchandising, driving store success and profitability. This role emphasizes hospitality, teamwork, and hands-on leadership in a fast-paced environment.