Produce & Floral Lead - Elevate Guest Experience

The Fresh Market; Charlotte (NC); Sur place; USD 45 000 - 55 000; Plein temps

Avantages offerts par ce poste

Team Member discount up to 40%

Early Earn Wage Access (You can access

401K contribution and company match

Financial Wellness Program

Personal time off and additional time

Medical, Dental, Vision, Disability, и

Discounts on pet insurance, daycare, e

Résumé du poste

The Fresh Market in Charlotte, NC is seeking a Produce & Floral Department Lead who will support the Department Manager in delivering daily extraordinary guest experiences. You’ll lead with care, coach your team, ensure departments look their best, and serve as acting manager when needed.

You’ll collaborate with department leaders, monitor labor, manage inventory, and help implement promotions to grow sales while controlling costs.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Responsabilités

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager’s absence.
• Model and coach “Impeccable Hospitality” by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Connaissances

Leadership

Guest experience

Team development

Communication

Flexibility

POS proficiency

Scheduling tools

Microsoft Office

Formation

Associate’s degree in business or retail management

Outils

POS systems

Scheduling tools

Microsoft Office Suite

Description du poste

The Fresh Market in Charlotte, NC is seeking a Produce & Floral Department Lead who will support the Department Manager in delivering daily extraordinary guest experiences. You’ll lead with care, coach your team, ensure departments look their best, and serve as acting manager when needed.

You’ll collaborate with department leaders, monitor labor, manage inventory, and help implement promotions to grow sales while controlling costs.