Produce Dept Leader — Growth & Flexible Scheduling

The Kroger Co.; Hampton (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare

Paid time off

Counseling and financial coaching

Employee discounts

Tuition reimbursement

Career growth

Job summary

The Kroger Co. is seeking a Produce Department Supervisor in Hampton, VA to lead staff, manage merchandising and pricing, and ensure excellent customer service in the produce area.

You will supervise department operations, plan schedules, handle training, and maintain stock levels while upholding company values and policies. This role offers opportunities for growth within a major national grocer.

Qualifications

• Willing to work mornings, afternoons, evenings, and weekends as needed.
• Understanding of department operations (people, merchandising, computer assisted ordering, inventory management, shrink control, etc.).
• Knowledge of produce and preparation and general store operations.
• Strong communication with employees, customers, and supervision; able to react quickly.
• Excellent written and oral communication skills.
• Ability to make intelligent decisions quickly.
• Calm, tactful handling of stressful situations with customers and associates.

Responsibilities

• Develop maximum customer relations by produce department personnel through personal example of friendliness and courtesy, and implementation of all company policies.
• Be alert and assist in store security.
• Handle customer complaints and resolve issues.
• Participate in hiring, firing, disciplining, transferring and evaluating department personnel.
• Ensure proper indoctrination and training of all department staff; verify ability to read scales and prices.
• Provide knowledge on price marking and training to promote customer courtesy and productivity.
• Supervise all aspects of salad bar operations.
• Plan and manage schedules for full- and part-time employees for efficiency.
• Maintain neat, uniformed appearance of department staff and identify them properly.
• Maintain good communication with all store personnel.
• Direct receiving, storing, pricing, and merchandising of all produce; ensure adequate stock through ordering.
• Maintain records and reports; use data effectively.
• Maintain housekeeping and sanitation in all areas (cases, floors, coolers, and prep areas).
• Ensure supplies for bags, pricing, and equipment are available.
• Analyze produce department operations and propose changes to store management.
• Promote and implement company initiatives to direct reports positively.
• Remain prompt, tactful, calm, courteous, and professional in all interactions.
• Demonstrate ability to manage people and workloads effectively.
• Perform duties as assigned by store manager or supervisor.
• Work effectively in high-paced, sometimes stressful environments; manage conflict professionally.

Skills

People management

Merchandising

Customer service

Communication

Scheduling

Inventory control

Tools

Computer-assisted ordering

Inventory management software

Shrink control systems

Job description

The Kroger Co. is seeking a Produce Department Supervisor in Hampton, VA to lead staff, manage merchandising and pricing, and ensure excellent customer service in the produce area.

You will supervise department operations, plan schedules, handle training, and maintain stock levels while upholding company values and policies. This role offers opportunities for growth within a major national grocer.