Produce Dept Leader — Drive Fresh, Efficient Customer Service

Kroger; Los Osos (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Healthcare coverage

Tuition reimbursement

Employee discounts

Job summary

The Kroger Co. is seeking a Produce Department Manager to lead a busy department within our store network. You will supervise staff, drive sales, ensure safety and quality, and implement company policies with a focus on customer service and operational efficiency.

Responsibilities include staffing, training, pricing, merchandising, and maintaining inventory levels. You will collaborate with store leadership to optimize schedules and maintain an inviting, organized produce area.

Qualifications

• Flexible availability including mornings, afternoons, evenings, nights; weekends and holidays.
• Understanding of department operations: managing people, merchandising, computer assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.
• Knowledge of produce and preparation and store operations.
• Strong communication with employees and supervision; able to adapt to changing priorities and demands.
• Effective written and oral communication; ability to make quick, informed decisions.
• Ability to remain calm and professional under pressure.
• Produce work experience or similar in food preparation.
• Past work record showing dependability and integrity.

Responsibilities

• Develop maximum customer relations by produce department personnel through personal example of friendliness and courtesy, and implementation of all company polices.
• Be alert and assist in store security.
• Be perceptive and handle customer complaints.
• Make recommendations regarding hiring, firing, disciplining, demoting, transferring and evaluating all produce department personnel.
• Supervise all aspects of salad bar operations.
• Discuss with store manager the most efficient working schedules for full and part-time employees.
• Direct the receiving, storing, pricing, and merchandising of all produce products.
• Plan, organize, direct, and control the activities of the produce department, may take charge of the store operation in absence of the store manager.
• Maintain inventory levels through proper ordering; submit records and reports; maintain cleanliness and proper disposal of waste.

Skills

People management

Customer service

Communication

Problem solving

Adaptability

Tools

POS system

Job description

The Kroger Co. is seeking a Produce Department Manager to lead a busy department within our store network. You will supervise staff, drive sales, ensure safety and quality, and implement company policies with a focus on customer service and operational efficiency.

Responsibilities include staffing, training, pricing, merchandising, and maintaining inventory levels. You will collaborate with store leadership to optimize schedules and maintain an inviting, organized produce area.